22 Mar
2011
22 Mar
'11
17:31
> [...] > You can then drill down into virtualbox from that repo and find out > who the maintainer is. I don't know if that is done via zypper, or > osc, but either way you can see that a lot of the data needed to file > a bugzilla can be gathered automatically. > Yes, I've thought of that. I was planning on using the "-i" search option to crawl through installed packages. :) > It would be great if that could be used to populate a ncurses form > and/or a GUI form for the user to fill out. I don't know if you > should allow the automatically collected data to be edited by the user > or not, but the bug details clearly need to manually input. Here, I was thinking to request the user to enter details like: - required steps to reproduce the behavior - expected behavior - actual behavior - severity (although it depends on the user's objectiveness) - also, something like a tick box to say if the issue is security related or not ( i feel that this is important, aside from the severity scale ) - last but not least, maybe a set of predefined tags; what do you think? > Then when the user clicks "file" (or whatever), you submit the bug to > bugzilla and maybe email the submitter an email with a link to their > bugzilla entry. > I would need to have the user's email. I think it can be marked as an optional step for the user. > Niceties would include: > > - looking to ensure they have a bugzilla account, and if not walking > the user through creating one. Don't know about walking through those steps, but at least a link to the register page. > - pulling dmesg logs, yast logs, etc. as needed for specific bugs. > ie. When filing a yast subsystem bug, there is a process the user is > supposed to follow. > > - see http://en.opensuse.org/openSUSE:Report_a_YaST_bug for just one > set of features you could add to your tool I'll do some research! > I don't know that your tool would need to be part of the follow-on > questions etc. In fact I'm not sure how you could really assist with > that. Maybe I could ask the user if he agrees to be contacted via e-mail if in need for more details? Thank you, Mihnea -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-project+help@opensuse.org