Mailinglist Archive: opensuse-project (349 mails)

[Graham Lauder <graham@xxxxxxxxxxxxxxxx>]

On Wednesday 11 Aug 2010 10:33:08 Gerald Pfeifer wrote:
> On Tue, 10 Aug 2010, Graham Lauder wrote:
> > /However, given the size of modern harddrives I see no reason why KDE,
> > Gnome, XFCE, icewm and Window Maker can't all be installed if the
> > install script detects an HD over say 160 GB.
>
> Well, it does increase the amount of updates and bandwidth is not
> necessarily for free, and even if it is, updates cost time and
> inconvenience.

My first response is so bloody what, an Ubuntu power user consumes lots of 
broadband just on install. You're talking to someone who has to suffer the 
vagaries of rural dialup.  The main reason I run openSUSE rather than Kubuntu 
is because I buy the DVD and I get an excellent system with many options, (if 
I so desire), without the need of a broadband connection.  However if I want 
Nvidia drivers (124 mb) that's an overnight download and more. 

> Also, this means that a lot more applications will appear in the
> various menus and dialogs and choice is _not_ always good, especially
> when it's about usability or non-expert users.

Then adapt to suit

> > Additionally common proprietary codecs and drivers should be on the DVD
> > or at first launch a script should launch asking the user if they want
> > Video and Audio codecs installed so they can play their windows media
> > files.
>
> Note that unless there is an openSUSE.com incorporated on some island in
> the Carribean or the Channel that takes over the entire infrastructure
> and distribution some of these things will be hard to implement and/or
> prohibitively expensive.

Then one wonders how Ubuntu  UE does it on install and you don't even have to 
ask.  If VLC was installed by default, then it's no issue but you can pull it 
from the repositories.  When I run a movie after install kaffienne pops up and 
asks to download the codecs, which is another annoying wait.  After several 
installs _I_ expect these things, however the new user shouldn't have to wait 
till later when he first wants to run an application if a simple "yes" at 
install anticipates that need.  And all without a Caribbean tax haven.  We do 
it already! It's just the way we time it annoys the customers.

Ye Gods this is simple good customer relations, which develops word of mouth, 
which is the cheapest form of marketing going.  Anticipate the customers needs 
and fill them.  Simple

Forgive me, but you're hunting for negatives, which is always easier to do 
than promoting positive alternatives

> Gerald

Cheers
GL

-- 
Graham Lauder,
OpenOffice.org MarCon (Marketing Contact) NZ
http://marketing.openoffice.org/contacts.html

OpenOffice.org Migration and training Consultant.

Ambassador for OpenSUSE Linux on your Desktop 

INGOTs Assessor Trainer
(International Grades in Office Technologies)
www.theingots.org.nz
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