Mailinglist Archive: opensuse-project (465 mails)

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[opensuse-project] Bugzilla is missing in the wiki?
  • From: pistazienfresser <pistazienfresser@xxxxxx>
  • Date: Sat, 17 Jul 2010 12:10:29 +0200
  • Message-id: <4C418195.4020905@xxxxxx>
Hello wiki-list!

A) The problem:

*There seems to be no article about Bugzilla in the wiki*

Maybe someone could help the consumer a bit if she/he needs help from
the wiki with bugzilla
about the issues:


1)
a) to know what bugzilla is - the description and the definition
(the wiki helping the consumer to get basic knowledge about a essential
part of the openSUSE project -
in my opinion the lowest level, according to the telos/meaning of
namespaces, namespace definitons and namespace rules:
so namespace 0=main or at least namespace 102 = portal)

b) to know if someone else has the same problem (troubleshooting/support
- I think that would be the most wanted but according to the words of
the definition a article only on this issue would be member of namespace
SDB)


2)
a) wants the developers to tell about a problem that he has so that the
developers can help him (article about to get help by by telling the
helpers about the problem - namespace SDB)

b) wants to help the developers to improve the distribution by telling
them about a problem hat she/he had (article about helping the helpers
by telling the helpers about the problem - namespace openSUSE)

c) wants other users to tell about a workaround/solution he had figured
out (the wiki helping to help the potential helper to tell the
users/consumer about a possible resolution - namespace openSUSE)


B) The plot/the detailed description:

The last night I saw a edit according to a problem that prevents users
to make live usb devices form DVD images and
therefor to install a DVD image on a netbook (which by definition has no
DVD or CD drive):


This morning I wanted to help the users that had reported that problem
in the forums
(see:
http://forums.opensuse.org/english/information-new-users/unreviewed-how-faq/439455-how-copy-dvd-net-iso-flash-drive-2.html#post2190207
http://forums.opensuse.org/english/get-help-here/install-boot-login/442070-cannot-install-11-3-usb-flash-drive-2.html

and on the wiki

by telling him how to escalate that a bit
so that in the future the potential users of openSUSE on a netbook
do not give up
just because they are not able to install a DVD image on a netbook
(what would be a bit funny after making the netbook support a highlight
of the new version open 11.3 and the mobile things a strategic/tactic
target of openSUSE - see the new openSUSE strategy).

I thought it would be an easy thing to give them the according article
about bugzilla in the wiki (a "what is" including the purpose of
bugzilla and may be with a little "how to use" or at least a link to a
article about the detailed "how to use").

I gave "bugzilla" in the normal internal search engine of the wiki -

with me been logged in and so (differing to the default settings) with
the search in namespace SDB = ns102 also enabled so I would get

with will (as I understood) the openSUSE-wiki's seach engine make

0) would lead to an article with name/tile "bugzilla" if such would exist
(and if not go to 1) and 2)
which may be equal to
http://en.opensuse.org/index.php?title=Special:Search&limit=20&offset=0&ns0=1&ns100=1&ns102=1&redirs=1&search=bugzilla
)

1) first get articles displayed with with "bugzilla" in the name/tile
and 1) will be containing (without a namespace related) order
1.1) articles in the namespace main (ns0)
1.2) articles in the namespace SDB (ns100)
1.2) articles in the namespace Portal (ns102)

2) second get articles displayed with with "bugzilla" in the body/text
and 2) will be containing (a namespace related) order
2.1) articles in the namespace main (ns0)
2.2) articles in the namespace SDB (ns100)
2.2) articles in the namespace Portal (ns102)

According to the google-like output/display of the output
of titles and text around the fitting words in the text of the search
results

the best fitting but last displayed article of 23 search results was:
http://en.opensuse.org/BG-Submitting_Bug_Reports
which sees to contain something about the topic 2) but cause of my not
existing knowledge of/in that language (my guess: Bulgarian with
Cyrillic letters - ISO 639-1 bg)
I can understand only the links and the title of that article in English.

C) The solution?:

Greetings
pistazienfresser

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