Mailinglist Archive: opensuse-project (930 mails)

[Cristian Morales Vega <cmorve69@xxxxxxxx>]

2010/6/25 Rupert Horstkötter <rhorstkoetter@xxxxxxxxxxxx>:
> DenverD, All,
>
> 2010/6/24 DenverD <DenverD@xxxxxxxx>:
> > WAIT--most of those are NOT worth reading!! but if we want to grow the
> > community and increase the size of the group of potential contributors
> > then while not worth _reading_ they ARE worth answering.
> You actually hit the nail on the head.
>
> Btw, I'm wondering why forums contributors should utilized to search
> for ten threads "worth reading". lol, is a forums contributor a slave
> by definition? Problem is that developers/contributors/experienced
> community members need to change their mind and accept the importance
> of the user crowd and last but not least the value of their existence
> for the sake of the openSUSE distribution and developers' work (if
> they'd utilize the feedback given). The goal should be, as DenverD
> rightly oulined, to actually get a better understanding of the actual
> demand/problems/need of the user community = our customer!

Slave? Are you joking?
If *I* want a developer to fix the bugs *I* consider important *I*
must convince that developer that such a bug is important.
If *you* want people from here to go to the forums because *you*
consider that important *you* must convince that people that going to
the forums is important.
That's obviating that if I select those ten posts you will complain
because my selection is not good...

Yes, if the feedback that we could obtain from the forums is so
important we need to change our mind. Because, sincerely, I don't
think that feedback is so important (and, again, I have more than 400
posts, I'm not totally disconnected from reality). I mean, you can go
to the forums and ASK for feedback and get no answers
(http://forums.opensuse.org/get-help-here/games/388758-request-funguloids-bug-feedback.html).
But for us to change our minds, *you* have to convince us.


Looking at the list of problems DenverD listed:
- 1-Click sucks and forum users hit again and again against that wall.
We know: http://lists.opensuse.org/opensuse-softwaremgmt/2008-12/msg00001.html.
The problem has nothing to do with people not reading the forums but
with lack of resources ("I'm sorry for not being more active in fixing
some of these issues recently, I've had less time since starting a new
job.")

- black screens
No idea how this is supposed to be fixed reading forums. Sure, when
everything goes wrong and X.org can't recover you get a "black
screen". We adopted the new xorg.conf-less X.org features, what else
do you expect devs to do to fix it?

And to add more I have seen in the forums:
- To have the latest KDE you need to use the KKFD repository but that
pushes updates/downloads too frequently, "not all of us have a
broadband connection".
Well, nobody noticed now we get less KKFD updates?
https://bugzilla.novell.com/show_bug.cgi?id=604049

- Nowadays not so much, but when Ubuntu implemented it there were a
lot of "autoclean" requests
http://mlandres.blogspot.com/2010/04/libzyppp-74-cleanup-when-deleting.html


They matter, and I thing I'm showing there is already enough of us
reading the forums to see their "big problems" (I don't really think
there are a lot of them, 1-Click/repositories seems to be THE big
problem). I'm not going to ask anybody to use the forums from time to
time just to get users that "actually believed they mattered and the
hackers cared about them". Most of the posts I read complaining about
devs being disconnected from user needs are IMHO users that seem to
live in a reality distortion field.
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