Mailinglist Archive: opensuse-project (930 mails)

[Henne Vogelsang <hvogel@xxxxxxxxxxxx>]

Hey

On 25.06.2010 10:56, Rupert Horstkötter wrote:

> The goal should be, as DenverD rightly oulined, to actually get a 
> better understanding of the actual demand/problems/need of the user
> community = our customer!

You have a very romantic view on development :) If developers listen a
lot to what users want then the software will be better.

The reality is slightly different. A free software developer needs to
carefully route and filter all the input he gets to be able to do what
he's supposed to do: hack. That's why this area is so heavily seeded
with tools that standardize communication and help the developer to
process it.

As long as a medium (like the fora) doesn't provide the developer with a
reasonable amount of input and the means to quickly process it they will
never be attractive for them.

You can kick and scream all day that developers HAVE TO to read the
forums. It's simply not attractive for them so they won't. BTW they
don't read our user lists (like opensuse@xxx) either. They never have
and they never will.

Henne

-- 
Henne Vogelsang, openSUSE.
Everybody has a plan, until they get hit.
        - Mike Tyson
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