Mailinglist Archive: opensuse-project (172 mails)

[PGNet <pgnet.trash+osproj@xxxxxxxxx>]

On Fri, Apr 3, 2009 at 10:23 AM, Rajko M. <rmatov101@xxxxxxxxxxx> wrote:
> You can imagine how hot is on a developers side of the wire.

certainly.  yes.  true enough.  that's why we pay $$$ through the
various channels we participate in to help increase resources.  and,
btw, we users very often have our own development efforts -- on other
projects etc -- so it's not as if we have no clue of the value, and
scarcity, of such resources.

at times, i'm just not clear that some of the developers, the project,
or the commercial company for that matter, see that it's _also_ "hot"
on our side of the wire.

> To give comments takes time from priorities and I'm sure that guys paid for
> coding are hard pressured to solve priorities, ie. Novell's customers
> problems, in a timely manner.

perfectly understood.  what's often missing is the recognition that we
_ARE_ novell's customers (yes, we buy lots of commercial installs,
with commercial support for ourselves and our clients), but that we've
been forced (or at least strongly nudged) -- as a result of the
"upgrade to the latest-n-greates to get it fixed" catch-22 -- to
participate in _this_ project.

our perspective -- and yes, i'm fully aware that it maybe _only_ our
perspective -- is that by participating (time & $$$) in this project,
we are _directly_ helping ensure that problems in the project are
solved, and that by virtue of the fact that the project code is
(almost always) ahead of the commercial project, those solutions make
it into the commercial product as well.

> The only solution right now is to have more people from community involved in
> such activity as friendly bug handling.

i agree that that's a good part of the solution -- just not that it's
the _only_ solution.

it's an objective concern of mine that such "you don't see it my way
..." discussions end up in us-vs-them thinking.  that's not at all
intended to be my point, or my goal.  rather -- this is project-level,
"rising tide floats all boats" discourse.

i _know_ this project has both BoardMembers  & a CommunityManager that
invite user commentary "to the project".

i simply don't know whether they read/participate here.  or whether
they've even time/interest to bother  ... or, to be fair, should.
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