Mailinglist Archive: opensuse-project (172 mails)

["Rajko M." <rmatov101@xxxxxxxxxxx>]

On Thursday 02 April 2009 09:36:23 pm Jim Henderson wrote:
> On Thu, 02 Apr 2009 20:57:44 -0500, Kevin \"Yeaux\" Dupuy wrote:
> > On Thu, 2009-04-02 at 20:39 +0000, Jim Henderson wrote:
> > > Another option (something that I see in a few communities) is the
> > > ability to vote on bugs - let the community decide what's important for
> > > them. Maybe that would work here - though I imagine with the sheer size
> > > of a full distro, there'd likely be many bugs with 0 or 1 votes and not
> > > many with more than 10 - but it's a mechanism to get feedback from the
> > > community about what's important to them.
> >
> > Bugzilla for openSUSE/Novell does have voting. It's kinda hidden,
> > though.
>
> That's good to know, at the same time, maybe that's a mechanism that
> should be promoted more and used/leveraged.

Jim, problem with bugzilla is, by now, somewhat archaic user interface, but 
even when it was designed it had not in mind absolutely clueless users as 
reporters. There must be better method. 

Some combination of bugzillas with highly skilled developers and lesser 
skilled volunteer helpers in forums and ML as liaisons. 

This would require education of people that tend to learn, developers and 
intermediate skilled volunteers. Developers should learn that this venue to 
collect bugs is open, and volunteers would do the same thing they already do, 
but instead to give advice to everyone to report a bug, they would offer 
help. Two more things will have to change, developers should be very 
responsive on initial bug report, and bugs reported by volunteers would be 
their responsibility to follow, but if original reporter never comes back, no 
one will blame volunteer. 

This looks good on the screen. 
What do you think? 


-- 
Regards, Rajko
-- 
To unsubscribe, e-mail: opensuse-project+unsubscribe@xxxxxxxxxxxx
For additional commands, e-mail: opensuse-project+help@xxxxxxxxxxxx