Mailinglist Archive: opensuse-project (82 mails)

[Druid <marcio.ferreira@xxxxxxxxx>]

Zonker:

vagueness, no content, no facts, no logs, no talking with the people
in charge equals trolling. Period.

On 6/11/08, Joe 'Zonker' Brockmeier <jzb@xxxxxxxxxx> wrote:
> On Wed, Jun 11, 2008 at 3:45 PM, Druid <marcio.ferreira@xxxxxxxxx> wrote:
> >  And the problems from
> > irc stay in irc
>
> No, they don't. If people are having problems in IRC, they should feel
> free to speak up on -project. Maybe the problem is legitimate, maybe
> it's not -- but we should never try to tell people that they're
> unwelcome to express concerns on this list.
>
> And they're also likely to tell their friends, family and anyone else
> "hey, the people over on #suse are rude, so I bet the whole community
> is like that."
>
> Problems on IRC spread, and if people are being rude, it reflects
> badly on the entire project. Whether that's *fair* or not, that's the
> way it is.
>
> A basic rule of thumb is that people will remember and relate negative
> experiences more than positive ones. So, some new user comes into
> channel, everyone's nice, they're helpful -- they go away happy, but
> (sadly) are less likely to tell anyone.
>
> If they have a negative experience, they will go out of their way to
> tell their friends, family, and anyone that expresses an interest
> about it.
>
> We have a wonderful distro, and an excellent community -- I hope that
> a few negative voices will not detract from that.
>
> Best,
>
> Zonker
> --
> Joe 'Zonker' Brockmeier
> openSUSE Community Manager
> jzb@xxxxxxxxxx
> http://zonker.opensuse.org/
> http://www.dissociatedpress.net/
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