Mailinglist Archive: opensuse-marketing (324 mails)

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Re: [opensuse-marketing] Ambassador Role
  • From: Andreas Jaeger <aj@xxxxxxxxxxxx>
  • Date: Sat, 27 Jun 2009 18:01:23 +0200
  • Message-id: <200906271801.23610.aj@xxxxxxxxxxxx>
On Friday 26 June 2009 17:13:08 Satoru Matsumoto wrote:
Joe 'Zonker' Brockmeier wrote:
On Thu, Jun 25, 2009 at 6:44 PM, Satoru Matsumoto<helios_reds@xxxxxxx>
wrote:
As you may know, ATM, everyone can be an Ambassador, even if he or she
has rather biased view, or is offensive to others. :-P

Sometimes it's possible to say objectively "this person is being
offensive or harmful," other times it's very subjective. How do you
propose screening for ambassadors without putting barriers in place to
potential contributors?

We are still bootstrapping and I feel very strongly that putting too
many barriers and obstacles in the way of the ambassadors is a sure
way to kill enthusiasm.

If the purpose of Ambassador program is just gathering contributers in
each region/country/city, it might be enough as it is now. However, if
we hope this program will help having representative and responsible
persons in each region/country/city, I also think we need some criteria
and screening for Ambassadors.

What would the criteria be and who would be doing the screening?

I think it all depends on how we expect Ambassadors to be. As I wrote,
"If the purpose of Ambassador program is just gathering contributers in
each region/country/city, it might be enough as it is now."

I agree, we should discuss this and define how we like to have the role
defined. And I think you as (potential) ambassadors should make up these
roles so that you feel confident being an ambassador.

If we think so, 'Ambassador' would be nothing more than a title for the
region-associated contributers who do what they can do for promoting
openSUSE. If someone says, "I'm an Ambassador in $REGION_OR_COUNTRY.",
that means "I live in $REGION_OR_COUNTRY. I will promote openSUSE and be
a good contact for users and newbie contributers in $REGION_OR_COUNTRY."

If we can share the concept of Ambassadors' role in the community like
this, it's all right. As I wrote in my previous post[1], "I hope as many
persons as possible will support this program and sign up, because
signing up for this program will be a good entrance for the people who
want to contribute in marketing area. Everyone can become an Ambassador,
if he/she wants to. That's definitely good."

IMHO it's also that not everybody that does contribute in the marketing area
needs to be an ambassador. The reverse is true - if you are an ambassador, I
expect to see you engaged in marketing.

[1]
http://lists.opensuse.org/archive/opensuse-marketing/2009-05/msg00119.html

However, are we all sharing the concept now ? As far as I can see, some
are expecting Ambassadors to be much more representative and
responsible, or at least respectable persons. That's because I thought
we need some criteria and screening for Ambassadors.

What would the criteria be and who would be doing the screening?

I'd like to bring up my rough draft that I've already posted[2] once
again here. Note, this is just a springboard for discussion:

- Everyone who wants to help promoting or introducing openSUSE, or be a
contact for newbies in his/her region, country or city can register
him/herself as an 'embassy staff' first. There's no need to be
approved for this.

- After 1 year activity, each 'embassy staff' gets right to become an
Ambassador. In order to become an Ambassador, the 'embassy staff' need
to be approved somehow.
- approved by senior Ambassador ? # There's no senior Ambassador
# ATM, though...

e.g. by two other ambassadors?

- by board members ?
- with some endorsements by his/her local community or other embassy
staffs ?

We could also start with the existing ambassadors and change the policy later.
That way you have the first group of ambassadors - and then you add further
ambassadors later.

- Therefore, 'embassy staffs' who want to become Ambassadors are
strongly recommended to report their activities by joining marketing
team IRC meetings, posting reports to -marketing list, writing blog
entries, etc., so that others can easily see their daily activities.

Ambassadors should also report ;)

Things to do for the person who wants to become an Ambassador are quite
simple. 1) He/She will do what they can do for promoting openSUSE and
helping users and newbie contributers. 2) He/She will report his/her
activities somehow. 3) He/She will join the discussions and the meetings
as often as possible.

Do you think these would be insurmountable barriers and obstacles for
those who want to become an Ambassadors and kill their enthusiasm ?

Please don't forget, I don't mean to strongly recommend to make the
criteria and do screening. That might be our alternatives.

I'm not volunteering right now to become an ambassador - but I'm interested in
marketing ;). To me this does not sound like a too high barrier. On the
other hand, keep in mind that these are subjective definitions. How to
measure them?

Andreas
--
Andreas Jaeger, Director openSUSE, aj@{novell.com,opensuse.org}
SUSE LINUX Products GmbH, GF: Markus Rex, HRB 16746 (AG Nürnberg)
Maxfeldstr. 5, 90409 Nürnberg, Germany
GPG fingerprint = 93A3 365E CE47 B889 DF7F FED1 389A 563C C272 A126

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