Mailinglist Archive: opensuse-kde (158 mails)

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Re: [opensuse-kde] An Unhappy User
  • From: Roger Luedecke <roger.luedecke@xxxxxxxxx>
  • Date: Mon, 16 Apr 2012 22:05:50 -0700
  • Message-id: <1334639150.4666.0.camel@Homodevil.Machine>
On Mon, 2012-04-16 at 11:27 -0700, Thomas Taylor wrote:
On Tue, 17 Apr 2012 03:07:09 +0900
Malvern Star <malv_star@xxxxxxxxxxx> wrote:



Hi All,

I've previously mentioned how I was concerned about the quality of openSUSE
releases. Last Friday I got some written feedback from one of my most
faithful Linux customers that she asked me to pass on to the openSUSE
developers. The family have 4 computers, all running various versions of
openSUSE, and they have been using it since openSUSE Pro 9.3. Here is what
she sent:

To the openSUSE developers
In the past Linux has served us well, we were very pleased with the
system,
but in recent times there have been issues with OpenSuse
that have been frustrating
and we are strongly considering looking at another program.

>Our computer technician, Malvern, has encouraged us to persevere
with the
system in the hope the these issues will be resolved in the
near future.

>We hope that you can recify the problems in a timely fashion.

I'm desperate for 12.2 to be a stable release, free of distro-breaking bugs.
I'm doing my best to test and report, but my Linux users are going to start
abandoning SUSE for Windows 7 if things continue the way they are.

Malvern.
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Hi Malvern;
It would be helpful if you would elucidate on what the problems being
encountered are. Is there a usage problem or the way things look or some
other
item(s)? How are the users and developers supposed to change something if
they
don't know what the problem is?

Tom

--
Tom Taylor - retired penguin
openSUSE 11.4 x86_64 openSUSE 12.1
KDE 4.6.00, FF 4.0 KDE 4.7.2, FF 8.0
claws-mail 3.7.9
registered linux user 263467
linxt-At-comcast-DoT-net
Don't put your users on KDE anymore. I stopped doing that a while ago,
and when I did the complaints stopped.

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