Mailinglist Archive: opensuse-kde (368 mails)

[Roger Luedecke <roger.luedecke@xxxxxxxxx>]

On Sat, 2012-01-07 at 18:07 +0100, Sven Burmeister wrote:
> Am Samstag, 7. Januar 2012, 08:27:02 schrieb Roger Luedecke:
> > I agree in most areas, but take huge exception to this. Joe User isn't
> > going to know what is upstream. Heck, even I'm not always able to tell
> > when it is upstream or not. Its better they report it, then be told the
> > issue is upstream.
>
> This relies on the wrong assumption that they are told that their issue is 
> upstream. What happens in reality is that those bugs remain unanswered and 
> unfixed in bnc. How is that helping anybody? Reporting upstream increases the 
> chances of getting a response – which does help. Upstream has more KDE 
> developers and those devs know the app they maintain, unlike openSUSE staff 
> who mainly act as packagers.
>
> Don't get me wrong, in an ideal world openSUSE users would report every issue 
> to openSUSE and it would be evaluated and forwarded to the suitable place. 
> But 
> that's not going to happen unless there is a group of people from the 
> openSUSE 
> community who takes that job.
>
> IMHO it is a no-go for openSUSE staff to spend time on bug triaging – simply 
> because their time is too precious (because there are too few). Combine this 
> with >90% bugs reported being upstream issues or issues that whose fix will 
> never be backported and off you go with lots of wasted time that cannot be 
> spent on packaging and fixing downstream issues.
>
> > In that case I'd recommend a maintained page on how
> > to report upstream.
>
> How is reporting upstream different from reporting at bnc – given users get a 
> link to bko?
>
> Sven
Reporting upstream by default seems counter-intuitive to me. Maybe we
just need to make a call to form a bug taskforce of people like me who
aren't skilled enough to code but know enough to determine if an issue
is an upstream one. We could peruse each one, go "hey this looks like
it," check with bko to confirm, then help the reporting user get the
report upstream.

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