On 29/05/18 04:05 AM, Simon Lees wrote:
tomer information stays private. I can read that as "they can benefit from our experience and bug reports because we're not 'professional' enough but we can't benefit from theirs".
Please explain why this is not the case.
There are various certifications that SUSE needs to have in order to fulfill many of there contracts with customers, these state alongside other things that customer info must remain private. In the past before the shared code base the easiest most logical way to do this was to simply make all SLE bugs private, as I said SUSE Engineering understands this won't work into the future and are looking into alternatives.
I can see that there is customer info that must remain private. I, too, an a 'customer' for various entities and I have to supply them with with information such as credit card numbers. But let's face reality. Even without the 'Net there's a vast amount of information about me available. My birth certificate is on record and that record is publicly available in the appropriate government building. A vendor or bank for financial organization can access my credit history. My address, residency and residency rail are available as public records such as voter registration. If you go and read some detective novels they mention quite a few pre-Internet techniques of finding 'personal information". Corporate entities are just as easy. SUSE promotional material mentions quite a few of its customers. Their HQ addresses are easy to look up, even off-line. Shareholder reports list directors and the management team, and they can be looked up as well. Those same shareholder reports give a lot of other information about various offices and so forth. Then there's the filings with SEC and in some cases publicly available information that they needed to supply to governments and QUANGOs for a whole host of reasons. But yes, like me and my credit card numbers there is a core that is private. But I don't see how a bug in FOSS software is in that category. I don't see that the fact that Company X uses a specific application made of FOSS software is "private customer information". Perhaps it would help clear up this matter if you could tell us what class of information is so sacrosanct, what information I couldn't search & find or derive using conventional "detective" methods that I read about in detective or detective-lawyer novels. -- No one who has been a programmer can escape the conclusion that computers highlight our inability to communicate. -- Mike Walsh, _Infosystems_, Nov 87 -- To unsubscribe, e-mail: opensuse-factory+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse-factory+owner@opensuse.org