On 05/28/2018 05:19 PM, Anton Aylward wrote:
As I said, elsewhere, not all problems are bugs. Those that are not are better solved by the Wisdom of Crowds than annoying a single developer who has limited time and patience.
I agree with that. I have made the experience from Debian that many users abuse the bug tracking system as a support forum. It can be quite frustrating when you are overrun with invalid bug reports which were just reported because users are unable to tell a bug from a local configuration issue.
But not all problems are bugs. Deep debugging can be challenging and infuriating, but the resolution gives satisfaction. Dealing with users making their own <strike>idiocies</strike> mistakes into bug reports is frustrating and annoying.
I hope this *IS* a short term solution since in the longer term the Suse developers will get annoyed enough to stop volunteering <strike>to deal with idiots</strike>.
Yes. If you tell people to report a bug every time they run into a problem, you will have your bug tracker flooded with invalid bug reports. Adrian -- To unsubscribe, e-mail: opensuse-factory+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse-factory+owner@opensuse.org