On 02/08/17 12:05, Felix Miata wrote:
Basil Chupin composed on 2017-08-02 11:21 (UTC+1000):
I think what you arguing about is more relevant re another option which Petr put forward, namely: "Wontfix/Feature: issue is a feature request/or something that should not be fixed by us". If it isn't going to be "fixed by us" then who should "fix" the problem reported by a user? If it is a "feature" requested by a user then to whom should the user have reported the feature in order for it to be considered for implementation? In both case this is where your comment about "why bother to report anything if it is going to dismissed out-of-hand" comes in. The artificial distinction between bug and feature is unfortunate WRT openSUSE triagers and users. Whether the benefits of separate trackers outweigh their costs WRT devs I have no idea. Bugzilla software offers tagging as "enhancement", which is how "features" in other Bugzilla installations are handled. In those if a bug report should classified as feature, a triager can simply change a check or select box to convert a bug report into a feature request, and vice versa.
Separate trackers as we have mean the trouble of assignee or triager closing the bug, explaining to the reporter what "should have been" or "should be" done, and leaving it to the perplexed reporter who may or may not appreciate any distinction between the concepts WRT his report to start all over elsewhere. Correspondingly, when someone decides to implement an existing feature, there are two reports to deal with, a fate to close, and a bug to implement and handle, using entirely different UIs for each.
Thanks for this explanation, Felix. Is this "Bugzilla" a 'commonly available' system or something specific to openSUSE/TW/SUSE and given the name 'Bugzilla'? BC -- You are NOT entitled to your opinion. You are entitled to your INFORMED opinion. Nobody is entitled to be ignorant. Harlan Ellison -- To unsubscribe, e-mail: opensuse-factory+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse-factory+owner@opensuse.org