Sven Burmeister wrote:
There are one to two people at openSUSE who take care of KDE, you can do the maths how much time they can spend on the product and whether they should waste some of that time for typing bug reports or doing the communication with upstream. They package and patch, they pick the major issues relevant for KDE, i.e. kdepim and packagekit-zypp backend for apper in 12.1, and then their time is gone. In an ideal world they might do all communication with upstream but with only one to two people around it makes more sense to keep everything off them that a user can do as well and let them concentrate on stuff a user cannot do.
When I was was at IBM Canada, I was the sole person doing 3rd level support for the OS/2 desktop operating system. I also supported several applications, including some on Windows 95 & NT. I also worked with the build team, including doing integration testing, to make sure everything worked properly on all 3 platforms. As I mentioned earlier, I was also responsible for taking things "upstream" to the developers. How does this differ from the KDE team? One thing that was certain is that I owned a problem until resolution, unless it had to be transferred to someone else, because it was out of my scope (database issues, printing, etc.). -- To unsubscribe, e-mail: opensuse-factory+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse-factory+owner@opensuse.org