On Sat, 19 Nov 2011, James Knott wrote:
to people who buy the distro (I used to buy every version, until they changed the shipment method and made it very expensive in Canada) and pay for support? Will they be told to go upstream too?
We, as in the openSUSE project (as well as SUSE, the company) do not
sell openSUSE, we are happy to give it away for free. :-)
There are some third parties who sell an openSUSE, or openSUSE-based,
box product with physical media and printed manuals. These may offer
support according to their respective policies.
Gerald
--
Dr. Gerald Pfeifer