Mailinglist Archive: opensuse-factory (1578 mails)

[Sven Burmeister <sven.burmeister@xxxxxxx>]

Am Samstag, 19. November 2011, 23:02:06 schrieb James Knott:
> Sven Burmeister wrote:
> > Nope. You should work with the maintainers and not the packagers. It's
> > impossible for those few KDE people at openSUSE to know all of KDE's
> > code or fix everything you come up with. Thus it makes sense
> > (effectiveness and efficiency-wise) to take upstream issues upstream
> > and only bother openSUSE people with openSUSE specific issues.
>
> There's already a bug report on openSUSE.  Do those people not say we
> have a problem here and then go to the source? 

For major issues, yes. But not for every little bug and wish. And in this case 
it has nothing to do with KDE anyway so it has to be taken to the NM devs. 
Which did happen.

> If I were on the KDE
> team, I'd rather be hearing reports from the distros than all the
> users. 

There are one to two people at openSUSE who take care of KDE, you can do the 
maths how much time they can spend on the product and whether they should 
waste some of that time for typing bug reports or doing the communication with 
upstream. They package and patch, they pick the major issues relevant for KDE, 
i.e. kdepim and packagekit-zypp backend for apper in 12.1, and then their time 
is gone. In an ideal world they might do all communication with upstream but 
with only one to two people around it makes more sense to keep everything off 
them that a user can do as well and let them concentrate on stuff a user 
cannot do.

> Like I said, I'd have been fired from IBM, if I tried telling a
> user to go "upstream".  What happens to people who buy the distro (I
> used to buy every version, until they changed the shipment method and
> made it very expensive in Canada) and pay for support?  Will they be
> told to go upstream too?

Yes, because with that version only payed for the box, the manual, 
installation media and installation support. I bet at IBM people payed a bit 
more than just that.

Sven
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