Hello, I notice that many of my bug reports have still the status "NEW" https://bugzilla.novell.com/buglist.cgi?bug_status=NEW&bug_status=ASSIGNED&bug_status=REOPENED&bug_status=NEEDINFO&email1=jdd%40dodin.org&emailtype1=exact&emailreporter1=1 including many that *are* assigned as far as I can understand. This is disconcerting, specially for a bugzilla beginner (I don't speak for me here). I'm pretty sure it's simply a lack of attention problem, as I frequently do myself such errors :-(. I also took some time to scan all my openned bugs, and noticed that several seems to be solved (some where certainly solved, but nobody closed the bug). Then I closed the bug as fixed (or any other option I thought usefull). May be we could warn the reporters that the devs can't know better than them if the bug is fixed and encourage them to close they bugs. I know I was really hesitating to do so because I'm still not confident with bugzilla. Is is a good idea? How can we acheive it? thanks jdd -- http://www.dodin.net http://www.youtube.com/user/jdddodinorg http://jdd.blip.tv/ -- To unsubscribe, e-mail: opensuse-factory+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-factory+help@opensuse.org