It is coming back to think how we can use better smolt and hardware detection tools, make information upload lesser labor intensive, from prospectives of user, developer and/or helper in forums.
This is something that we've discussed informally for a while. I would love to have a tool that automatically sends backtraces of every crashing program that we ship back to a server so that we can. We've always ended up getting hung up on the privacy concerns. If it's opt-in, not enough people participate. If it's opt-out, we get complaints about privacy.
-Jeff
KDE.org has something like this, the "new" Dr. Konqui makes a stacktrace etc what might be important and asks the user how to reproduce it etc, basicly the same as a bugzilla interface, just right after the program crashed and with all the infos at hand (if you have the -debug packages installed that is). Problem with bugreports like these is people often don't respond to questions, they see the reporting as a place you dump your information once and the developers will magically figure out what it was. Still this help reducing many duplicates and in the process finding people willing to respond. Karsten Btw. I know ubuntu developed something for their distribution, they even replaced Dr. Konqi for a while but later returned to it, maybe they documented their outcome somewhere? -- To unsubscribe, e-mail: opensuse-factory+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-factory+help@opensuse.org