Mailinglist Archive: opensuse-factory (257 mails)

[Robert Kaiser <KaiRo@xxxxxxxx>]

Stephan Kulow wrote:
> Am Mittwoch 20 Mai 2009 schrieb Sascha 'saigkill' Manns:
> > Hello Mates,
> >
> > just a though: With KDE4.3pre we have an better Crashmanager. After an
> > Crash he creates an Crashlog and then you can submit an Bugreport to
> > KDE. My Idea now is, that we can make the depency to the debugsource
> > Package per default.
> > Some Guys, who are using openSUSE maybe don't know that without
> > debugsurce the Crashlog are bad.
>
> Actually the right thing to do is to do the apport way. Meaning to upload the
> crash informations to a server who has the right debuginfos at hand and can
> create useful crash logs you can then fill in a bug. No reason to update
> several GB of data you hopefully only seldomly need.

We're also doing this for official releases (and "nightly" versions 
published every day) of Firefox, Thunderbird, SeaMonkey here at Mozilla, 
using the cross-platform open-source "Breakpad" tool and "Socorro" 
server. Our build machines transfer the symbols to the server, the user 
only has an optimized build and sends a symbol-less crash stack there, 
which the server can connect to the symbols again (and even with source 
lines that can be linked in reports, etc.)
It works well and gives good insight into single crash reports as well 
as statistical overviews of frequent crashes, and it scales well to 
large amounts of users (or else we couldn't ship every released copy of 
Firefox with an activated crash reporter).
See http://crash-stats.mozilla.com/ for the web interface to the server.
I'm pretty sure we'd be happy if other projects start to use that tool 
as well. :)

Robert Kaiser
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