Mailinglist Archive: opensuse-factory (341 mails)

["Rajko M." <rmatov101@xxxxxxxxxxx>]

On Tuesday 24 February 2009 02:31:48 am peter nikolic wrote:
> On Tuesday 24 February 2009, Greg KH wrote:
> > On Mon, Feb 23, 2009 at 06:07:29PM -0600, Alberto Passalacqua wrote:
> > > Il giorno lun, 23/02/2009 alle 15.57 -0800, Greg KH ha scritto:
> > > Of course. I think who reports a bug has all the interest in giving
> > > feedback. But assuming that everyone having issues with PA thinks to
> > > try the KOTD is a strecth ;-)
> >
> > Anyone having problems should be filing a bug, not randomly ranting on
> > irc, no matter how good it might feel, it doesn't actually cause
> > anything to change...
> >
> > thanks,
> >
> > greg k-h
>
> The BIG problem with that statement is you may be ofey with the bugzilla
> interface ther are a lot of us that find it very poor difficult to use and
> generally very bad news  i have tried several time to submit buggs i dont
> bother now simply because bugzilla is an absolute nightmare you want bugs
> regisered use something with a friendly user interface else you are barking
> down a dark hole
>
> Pete .

I must agree that Bugzilla interface is outdated. 
Search needs some skills to be used effectively. 
Way too many fields around for average user. 
Communication interface is at best last century. 

On the other side developers insist on bugzilla as that is:
- the best bug tracker available
- the best way they have to justify their paid time
- easy for management to track execution

To improve user experience and still keep last three is a lot of work. 
The last improvements in bug reporting are welcome, though I have to get used 
to it and see how to use it without pain :-)

-- 
Regards, Rajko
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