Mailinglist Archive: opensuse-factory (341 mails)

[Rafa Grimán <rafagriman@xxxxxxxxx>]

El Wednesday 04 February 2009, Rob OpenSuSE escribió:
> 2009/2/4 Rafa Grim�n <rafagriman@xxxxxxxxx>:
> > > In general it does make
> > > sense to open a bug in Bugzilla, and to accept polite requests to file
> > > upstream.
> >
> > I know. That's why I'm saying that if the user has 1 interface, it's much
> > easier for him. And yes, if he receives an answer saying: "File
> > upstream", that's OK. I never said we shouldn't do that.
>
> That's what we have.  But as openSUSE releases seem to be schedule
> based, rather than decided on basis of quality and bug counts, the
> information in Bugzilla isn't well maintained ie. Bug is closed when
> packager/maintainer thinks it's solved in some development version,
> not via the release that provides the solution to the user.


OK, that makes me change my mind then ;)


> > > So what is generally needed is work from a number of independent
> > > projects :
> > >
> > >    - Cooperation of End User with bug, info & test runs
> > >    - Triage & extra information by openSUSE member (community or
> > > Novell/SuSE employee)
> > >    - Cooperation of Upstream, who ideally approve a patch, and
> > > include fix into codebase for future releases
> >
> > I don't remember saying the contrary. Once again: my point is one
> > interface to make user's life easier, not what gets done once the bug is
> > filed.
>
> I think you & I are in agreement.  The context, makes it appear that
> you are arguing for change.


Yup, seems so 0:)


> How does the current process, where any use may file to Novell
> Bugzilla, differ from your proposal?


I didn't know what you say about how Novell's bugzilla works. I thought the 
packager/maintainer would (try to) solve certain bugs. This would then 
prevent the user from having to go up stream.

Thanks for the info :)

   Rafa


-- 
"We cannot treat computers as Humans. Computers need love."

rgriman@xxxxxxxxx
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