Mailinglist Archive: opensuse-factory (341 mails)

[Rob OpenSuSE <rob.opensuse.linux@xxxxxxxxxxxxxx>]

2009/2/4 Rafa Grimán <rafagriman@xxxxxxxxx>:

> > In general it does make
> > sense to open a bug in Bugzilla, and to accept polite requests to file
> > upstream.
>
>
> I know. That's why I'm saying that if the user has 1 interface, it's much
> easier for him. And yes, if he receives an answer saying: "File upstream",
> that's OK. I never said we shouldn't do that.

That's what we have.  But as openSUSE releases seem to be schedule
based, rather than decided on basis of quality and bug counts, the
information in Bugzilla isn't well maintained ie. Bug is closed when
packager/maintainer thinks it's solved in some development version,
not via the release that provides the solution to the user.


> > So what is generally needed is work from a number of independent projects :
> >
> >    - Cooperation of End User with bug, info & test runs
> >    - Triage & extra information by openSUSE member (community or
> > Novell/SuSE employee)
> >    - Cooperation of Upstream, who ideally approve a patch, and
> > include fix into codebase for future releases
>
>
> I don't remember saying the contrary. Once again: my point is one interface to
> make user's life easier, not what gets done once the bug is filed.

I think you & I are in agreement.  The context, makes it appear that
you are arguing for change.

How does the current process, where any use may file to Novell
Bugzilla, differ from your proposal?
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