Mailinglist Archive: opensuse-factory (341 mails)

["Rajko M." <rmatov101@xxxxxxxxxxx>]

On Sunday 01 February 2009 11:46:14 am Gerald Pfeifer wrote:
> On Wed, 21 Jan 2009, Rafa Grimán wrote:
> >     - Yes, I agree: smolt is NOT a Novell/SUSE project, but you're
> >       packaging it. If you don't like receiving mails about those
> >       packages: DON'T package them. YOU (Novell/SUSE) are our (users)
> >       interface to the developer community.
>
> Nonononononono!   If anything, WE as the openSUSE developer/tester/...
> community are the interface for our users community.
>
> > I know what it is to work at a vendor and I know what it's like to be
> > the interface between users and 3rd party vendors (aka Partners), that's
> > why I think Novell/SUSE should be the one that receives our "complaints"
> > and Novell/SUSE forwards them upstream, not us (end users).
>
> Novell employees are part of the openSUSe developer/tester/... and of
> course the openSUSE user communities, and an important part of both.
>
> However, I most strongly disagree with any assessment that has openSUSE
> users on one side and Novell on the other in a classic customer-supplier
> pattern as you seem to describe.
>
> Gerald

It is more convenient pattern for many using openSUSE. 
Me (user) complain and then wait until someone offers solution. 
Me actively debugging takes more time, specially if I'm not familiar with it 
and all I can do is to execute command and post output. 

On the other hand, it is good that Rafa posted his view, as it is the very 
common way people take openSUSE, so dicussing it will be beneficial for 
everyone. 

I really appreciate calls for help from Xorg and KDE teams. 
It can help to develop understanding that resources of SUSE and Novell are not 
endless and much more can be achived if other jump in and help. 

-- 
Regards, Rajko
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