Mailinglist Archive: opensuse-factory (581 mails)

[Richard <ricreig@xxxxxxxxx>]

On Wed December 10 2008 11:15:21 am Carlos E. R. wrote:
> Content-ID: <alpine.LSU.2.00.0812101658500.25162@xxxxxxxxxxxxxxxx>
>
>
> On Wednesday, 2008-12-10 at 01:56 -0300, Cristian Rodríguez wrote:
>
>
> > Carlos E. R. escribió:
> >
> > > This is not an answer to what he says his contact person at Novell
> > > appears to have been fired,
> >
> > Cool, let's continue developing random theories ! how you know he was
> > "fired" eh ? isnt people able to purse different interests ?
>
> I don't know. I said "appears".
>
> However, if a person leaves voluntarily, hopefully he has enough time to
> inform all his clients who will be the new contact person, don't you
> think?
>
>
> > > and his mail is not forwarded to another
> > > contact person.
> >
> > So you want to contact the same address and get a reply from a different
> > person ? that's not the way __personal__ email address work...
>
> Sorry, but to us (users) your address is a business address - even if it
> can be used for others uses (I try not to with mine's). It was an address
> @novell, which this time was used strictly for business.
>
> If a person leaves the company, for whatever reason, that address remains
> with the company, and is the responsibility of the company to give some
> kind of redirection help to the users or clients still posting to the now
> not working business address. It is typical to put an autoresponder with
> contact info: it can be the general info contact address, to whom you
> write, and they tell you the new person for that task - so as not to hand
> out indiscriminately addresses.
>
>
> But your current behavior of ignoring the issue or downtalking people
> when you don't like their criticism is not... I don't have words to
> classify that behavior. Disgusting.
>
>
> The issue so far is:
>
> A person complains that he had a contact person at novell from whom he got
> SLES for betatesting, that contact person disappeared, and nobody at
> novell wants to tell him who to speak to now.
>
> Nice.
>
> That is what has been said here. If that is not true, then the OP can tell
> otherwise, or someone from novell can say "yes, we contacted him in
> private, all is solved". No need to specify here your "secrets".

+1

Richard
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