Mailinglist Archive: opensuse-factory (673 mails)

["Carlos E. R." <robin.listas@xxxxxxxxxxxxxx>]

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The Tuesday 2008-09-09 at 11:40 -0400, Joe 'Zonker' Brockmeier wrote:

> On Tue, Sep 9, 2008 at 11:28 AM, Carlos E. R. <> wrote:
> > Thanks, but that proves my point, that you have to jump many loops just to
> > use linux. With windows it is just plug and play (or so they claim). If I
> > have problems I go for help to a neighbor or to the shop. With linux, I'm
> > physically alone, there is nobody - except on the network. And the network
> > is good enough for some people, but probably not for the majority.
>
> This can be a problem. I do hope when you went to buy hardware, you
> contacted the manufacturer and let them know that you were
> dissatisfied that they didn't support (or indicate support) for Linux.

I do, when I fill the registration form. I did fill out a form on the HP 
site when they ask "did this information help you?" or something similar, 
I answered "no". I haven't bought it yet.


> IIRC, some printer manufacturers do (or did) brand their boxes with an
> indication that they supported Linux. I want to say Lexmark did that,
> but I may be misremembering. I do remember a period of time when I was
> writing reviews that Lexmark was being very aggressive about getting
> reviews of its printers with Linux.

I think I saw a Samsung color laser saying linux supported, in the box, 
but I later found out that the driver is closed source, so that's a no-no 
for me.


> Anyway - it can be frustrating. I do hope anyone who doesn't like the
> current situation will take some time to email or get in touch with
> manufacturers and let them know when you vote with your $currency with
> another vendor that has better Linux support... that, and driving
> Linux as a mainstream platform, are the only things that are going to
> change the situation.

But there is no color laser printer with better linux support, as far a I 
know. HP at least has some and is opensource. I have also to look at what 
hardware and "expendables" (toner) I can find locally. I did not see Epson 
lasers at the shops here, for instance.


> (When people ask me "why do you think it's important for Linux to
> become mainstream," this is one of the reasons...)

But it is a dog eats its tail situation.

There can no be mainstream without better hardware support, and there will 
not be better support without a larger customer base.

- -- 
Cheers,
       Carlos E. R.

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