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Comment on - 'May the source be with you '
  • From: Simon Wood <Simon.Wood@xxxxxxxxxx>
  • Date: Fri, 10 May 2002 11:54:44 +0000 (UTC)
  • Message-id: <44632C76B97BD211AF6B00805FADCAB208790CD6@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
I am writing to comment on the article 'May the source be with you',
Thursday May 9, 2002.
http://www.guardian.co.uk/Archive/Article/0,4273,4410011,00.html

I have emailed the 'editor..' as no 'online' section is listed on the
contacts page, though I have also made an educated guess...

----
Dear Editor,

I am a GNU/Linux user, and have been for 4 years. I have seen the
'product' improve, along my skill and knowledge.

In the article 'May the source be with you' Manek Dubash describes
his experience with installing Linux as a 'newbie'.

He does a good job of documenting his praises and issues, but I feel
that he is being unfair in one respect.

He instantly dismisses the idea of purchasing a 'box set' (a package
containing disk, manuals and a support contract from a distributor)
simple because it costs money. Instead he decided to download the disks
and install without a manual or the option of (professional) support.

This means that the comparison with his favoured Windows is unfair, as
no doubt he has a CD for that, possibly manuals, and almost certainly
has referred to a helpline at some point.

I feel that perhaps he should have, at least, suggested that the usual
introduction to a newbie is to purchase a 'box set'.

Your faithfully,
Simon Wood
Bradford, UK.

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