When I worked as a technician in the local college (secondary school that calls itself a technical college anyway ;-) they generally used Office for almost everything to do with "ICT" education. There were no customised projects, applications, or any intention of having them. ICT stopped at running Office, the internet (through IE5) and some "educational" titles like Encarta. As far as "requirements" for ICT go--I'm not sure what you're asking here. Are you asking us what applications (custom or otherwise) we think schools need to run? If so, they "need" to run word processors, databases, spreadsheet applications and multimedia items like encarta (though not necessarily that particular one). When I say "word processor", I don't mean it should have to be Word! They "should" be running compilers and IDEs (simple ones) that can meet targets for giving kids some kind of overview of programming languages--a real look at IT and not a Redmond slant on it....I'll stop there ;-) As for customised software--unless supplied by third-parties, I don't know of any schools that have the in-house technical ability to use their own developed/customised software. Most network managers in schools think "customised" software means using the IEAK!!! Paul