http://bugzilla.opensuse.org/show_bug.cgi?id=1017687 Bug ID: 1017687 Summary: F3507g Mobile Broadband Module not usable Classification: openSUSE Product: openSUSE Distribution Version: Leap 42.2 Hardware: x86-64 OS: openSUSE 42.2 Status: NEW Severity: Major Priority: P5 - None Component: Network Assignee: bnc-team-screening@forge.provo.novell.com Reporter: sledz@zone42.org QA Contact: qa-bugs@suse.de Found By: --- Blocker: --- Created attachment 708143 --> http://bugzilla.opensuse.org/attachment.cgi?id=708143&action=edit ModemManager debug log I run openSUSE Leap 42.2 on a Dell LATITUDE E4300 Notebook with an integrated 3G-Modem. # hwinfo --modem 45: USB 00.1: 10200 Modem [Created at usb.122] Unique ID: KXJ+.gGS4Mk43E84 Parent ID: FZIx.9T1GDCLyFd9 SysFS ID: /devices/pci0000:00/0000:00:1d.7/usb8/8-6/8-6:1.1 SysFS BusID: 8-6:1.1 Hardware Class: modem Model: "Dell F3507g Mobile Broadband Module" Hotplug: USB Vendor: usb 0x413c "Dell Computer Corp." Device: usb 0x8147 "F3507g Mobile Broadband Module" Serial ID: "3558620240897100" Driver: "cdc_acm" Driver Modules: "cdc_acm" Device File: /dev/ttyACM0 Device Files: /dev/ttyACM0, /dev/serial/by-id/usb-Dell_Dell_Wireless_5530_HSPA_Mobile_Broadband_Minicard_Device_3558620240897100-if01, /dev/serial/by-path/pci-0000:00:1d.7-usb-0:6:1.1 Speed: 480 Mbps Init1: ATZ Init2: AT Q0 V1 E1 S0=0 &C1 &D2 +FCLASS=0 Module Alias: "usb:v413Cp8147d0000dc02dsc00dp00ic02isc02ip01in01" Driver Info #0: Driver Status: cdc_acm is active Driver Activation Cmd: "modprobe cdc_acm" Config Status: cfg=new, avail=yes, need=no, active=unknown Attached to: #43 (Hub) But the modem is not usable. The ModemManager reports this: Jan 01 12:50:56 mobil-400-586 dbus[1020]: [system] Activating via systemd: service name='org.freedesktop.ModemManager1' unit='ModemManager.service' Jan 01 12:50:56 mobil-400-586 systemd[1]: Starting Modem Manager... Jan 01 12:50:57 mobil-400-586 ModemManager[1883]: <info> ModemManager (version 1.4.14) starting in system bus... Jan 01 12:50:57 mobil-400-586 dbus[1020]: [system] Successfully activated service 'org.freedesktop.ModemManager1' Jan 01 12:50:57 mobil-400-586 systemd[1]: Started Modem Manager. Jan 01 12:50:57 mobil-400-586 NetworkManager[1107]: <info> ModemManager disappeared from bus Jan 01 12:50:57 mobil-400-586 NetworkManager[1107]: <info> ModemManager available in the bus Jan 01 12:50:59 mobil-400-586 ModemManager[1883]: <info> Couldn't find support for device at '/sys/devices/pci0000:00/0000:00:19.0': not supported by any plugin Jan 01 12:50:59 mobil-400-586 ModemManager[1883]: <info> Couldn't find support for device at '/sys/devices/pci0000:00/0000:00:1c.1/0000:0c:00.0': not supported by any plugin Jan 01 12:51:06 mobil-400-586 ModemManager[1883]: <info> Creating modem with plugin 'Ericsson MBM' and '6' ports Jan 01 12:51:06 mobil-400-586 ModemManager[1883]: <warn> Could not grab port (usbmisc/cdc-wdm1): 'Cannot add port 'usbmisc/cdc-wdm1', unsupported' Jan 01 12:51:06 mobil-400-586 ModemManager[1883]: <warn> Could not grab port (usbmisc/cdc-wdm0): 'Cannot add port 'usbmisc/cdc-wdm0', unsupported' Jan 01 12:51:06 mobil-400-586 ModemManager[1883]: <info> Modem for device at '/sys/devices/pci0000:00/0000:00:1d.7/usb8/8-6' successfully created Jan 01 12:51:06 mobil-400-586 ModemManager[1883]: <warn> couldn't load Supported Modes: 'Couldn't retrieve supported modes' Jan 01 12:51:08 mobil-400-586 ModemManager[1883]: <info> Modem: state changed (unknown -> disabled) Jan 01 12:51:16 mobil-400-586 ModemManager[1883]: <info> Creating modem with plugin 'Generic' and '1' ports Jan 01 12:51:16 mobil-400-586 ModemManager[1883]: <warn> Could not grab port (tty/ttyS4): 'Cannot add port 'tty/ttyS4', unhandled serial type' Jan 01 12:51:16 mobil-400-586 ModemManager[1883]: <warn> Couldn't create modem for device at '/sys/devices/pci0000:00/0000:00:03.3': Failed to find primary AT port I run ModemManager in debug mode. You can find the output attached as debug.log. -- You are receiving this mail because: You are on the CC list for the bug.