https://bugzilla.novell.com/show_bug.cgi?id=700596 https://bugzilla.novell.com/show_bug.cgi?id=700596#c0 Summary: Fail to load vmtoolsd after vmware up virtual hardware upgrade Classification: openSUSE Product: openSUSE 11.4 Version: Final Platform: i386 OS/Version: openSUSE 11.4 Status: NEW Severity: Major Priority: P5 - None Component: Other AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: k.slott@vink-slott.dk QAContact: qa@suse.de Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:2.0.1) Gecko/20100101 Firefox/4.0.1 I have at least 14 opensuse machines running in vmware. After upgrade from 11.2 to 11.4 I noticed that most of the machines did not run vmtools anymore. I found that the machines with working wmtools had not been "hardware updated" After cloning a working machine and performing a "Upgrade virtual hardware" this failed loading vmtoolsd as well. Machines with working "hardware" is running on "VM version: 4", after update vSphere shows "VM version: 7" Before updating OpenSUSE from 11.2 vmtools had no problem working on "VM hardware" Version 7 ( just verified by restoring a 11.2 machine from backup ) Reproducible: Always Steps to Reproduce: 1. Boot in VMware Actual Results: Starting vmtoolsd ... failed Expected Results: Starting vmtoolsd ... failed # vm kernel modules is loaded as expected: gqv604@mirror:~> lsmod | grep vm vmsync 3234 0 vmw_balloon 6184 0 vmblock 11378 1 v... # but no sign of vmtool gqv604@mirror:~> ps ax | grep vmto 4679 pts/0 S+ 0:00 grep vmto If I try to run /usr/bin/vmtoolsd by hand it exits immediately In /var/log/messages I found: Jun 17 14:29:10 mirror vmsvc[4735]: [ warning] [vmtoolsd] The vmsvc service needs to run inside a virtual machine. gqv604@mirror:~> uname -a Linux mirror 2.6.37.6-0.5-default #1 SMP 2011-04-25 21:48:33 +0200 i686 athlon i386 GNU/Linux gqv604@mirror:~> rpm -qf /usr/bin/vmtoolsd open-vm-tools-2011.05.27-0.3.3.i586 Our VMware vCenter Server is version 4.1.0 Build 345043 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.