Mailinglist Archive: opensuse-bugs (3723 mails)

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https://bugzilla.novell.com/show_bug.cgi?id=643363

https://bugzilla.novell.com/show_bug.cgi?id=643363#c0


           Summary: USB: device descriptor read/64, error -62
    Classification: openSUSE
           Product: openSUSE 11.3
           Version: Final
          Platform: i686
        OS/Version: openSUSE 11.3
            Status: NEW
          Severity: Normal
          Priority: P5 - None
         Component: Kernel
        AssignedTo: kernel-maintainers@xxxxxxxxxxxxxxxxxxxxxx
        ReportedBy: ensonic@xxxxxxxxxxxxx
         QAContact: qa@xxxxxxx
          Found By: ---
           Blocker: ---


User-Agent:       Mozilla/5.0 (X11; U; Linux i686; de; rv:1.9.2.8)
Gecko/20100723 SUSE/3.6.8-0.1.1 Firefox/3.6.8

I am using a DELL 2405 FPW monitor with builtin USB hub with a computer based
on a ASUS M4A88TD-V EVU/USB3. I was using the same monitor before on a older
computer running SuSE-11.2. On the new system the USB hub in the monitor does
not work. When connecting it to any of the plenty USB ports I get this in
/var/log/messages

ct  2 22:10:59 ada kernel: [39375.196128] usb 4-2: new full speed USB device
using ohci_hcd and address 3
Oct  2 22:11:00 ada kernel: [39375.323123] usb 4-2: device descriptor read/64,
error -62
Oct  2 22:11:00 ada kernel: [39375.551100] usb 4-2: device descriptor read/64,
error -62
Oct  2 22:11:00 ada kernel: [39375.775122] usb 4-2: new full speed USB device
using ohci_hcd and address 4
Oct  2 22:11:00 ada kernel: [39375.902116] usb 4-2: device descriptor read/64,
error -62
Oct  2 22:11:00 ada kernel: [39376.130101] usb 4-2: device descriptor read/64,
error -62
Oct  2 22:11:01 ada kernel: [39376.353118] usb 4-2: new full speed USB device
using ohci_hcd and address 5
Oct  2 22:11:01 ada kernel: [39376.757113] usb 4-2: device not accepting
address 5, error -62
Oct  2 22:11:01 ada kernel: [39376.880105] usb 4-2: new full speed USB device
using ohci_hcd and address 6
Oct  2 22:11:02 ada kernel: [39377.284121] usb 4-2: device not accepting
address 6, error -62
Oct  2 22:11:02 ada kernel: [39377.284144] hub 4-0:1.0: unable to enumerate USB
device on port 2

This happens for normal USB ports and also for the USB-3 ports. As the hub is a
USB-2 device the mainport switches it to the USB-2 controller. I have also
tried to use different cables with no improvement.

These are the controllers in the system:
# lspci | grep -i usb
00:12.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:12.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:13.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:13.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:14.5 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI2 Controller
00:16.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:16.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
03:00.0 USB Controller: NEC Corporation uPD720200 USB 3.0 Host Controller (rev
03)

Other USB devices do work (e.g. the mouse and the webcam):
# lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 002: ID 046d:c016 Logitech, Inc. M-UV69a/HP M-UV96 Optical Wheel
Mouse
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 002: ID 046d:08ae Logitech, Inc. QuickCam for Notebooks
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

Also a Bluethooth dongle works for a short while. I have filed this as a
separate issue - Bug #642114.

One common tip found in various forums is to try "modprobe -r ehci-hcd" to see
if there is some issue with modules initialisation order. That can't be tested
on SuSE-11.3 as ehci is compiled in.

Reproducible: Always

Steps to Reproduce:
1.
2.
3.

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