http://bugzilla.novell.com/show_bug.cgi?id=513245 Summary: Cannot connect to 3G broadband using Sierra AirCard 880E via NetworkManager Classification: openSUSE Product: openSUSE 11.1 Version: Final Platform: i686 OS/Version: openSUSE 11.1 Status: NEW Severity: Normal Priority: P5 - None Component: Network AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: sagiben@gmail.com QAContact: qa@suse.de Found By: --- User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1b99) Gecko/20090605 Firefox/3.5b99 (.NET CLR 3.5.30729) I'm unable to connect to 3G broadband using Sierra AirCard 880E via NetworkManager. NetworkManager Identify the device and modem-manager creates a new Sierra modem but it is unable to make a connection. modem-manager output : ---------------------- # /usr/sbin/modem-manager --debug ** Message: Loaded plugin Option ** Message: Loaded plugin Novatel ** Message: Loaded plugin HSO ** Message: Loaded plugin MBM ** Message: Loaded plugin Huawei ** Message: Loaded plugin Sierra ** (modem-manager:3473): DEBUG: Created new Sierra modem (/org/freedesktop/Hal/devices/usb_device_1199_6852_noserial_if0_serial_usb_0) ** (modem-manager:3473): DEBUG: (/dev/ttyUSB0) opening serial device... ** (modem-manager:3473): DEBUG: --> 'ATZ E0 V1 X4 &C1 +CMEE=1<CR>' ** (modem-manager:3473): DEBUG: <-- '<CR><LF>OK<CR><LF>' ** (modem-manager:3473): DEBUG: --> 'AT+CREG=0<CR>' ** (modem-manager:3473): DEBUG: <-- '<CR><LF>ERROR<CR><LF>' ** (modem-manager:3473): DEBUG: Got failure code 100: Unknown error ** (modem-manager:3473): DEBUG: --> 'AT+CFUN=1<CR>' ** (modem-manager:3473): DEBUG: <-- '<CR><LF>OK<CR><LF>' ** (modem-manager:3473): DEBUG: --> 'AT+CGDCONT?<CR>' ** (modem-manager:3473): DEBUG: <-- '<CR><LF>ERROR<CR><LF>' ** (modem-manager:3473): DEBUG: Got failure code 100: Unknown error ** (modem-manager:3473): DEBUG: --> 'AT+CFUN=0<CR>' ** (modem-manager:3473): DEBUG: <-- '<CR><LF>OK<CR><LF>' ** Message: Closing device '/dev/ttyUSB0' NetworkManager log : Jun 15 18:34:23 dEUS NetworkManager: <info> /dev/ttyUSB0: driver is 'sierra'. Jun 15 18:34:23 dEUS NetworkManager: <info> Found new GSM modem device '/dev/ttyUSB0'. Jun 15 18:34:23 dEUS NetworkManager: <info> (/dev/ttyUSB0): exported as /org/freedesktop/Hal/devices/usb_device_1199_6852_noserial_if0_serial_usb_0 Jun 15 18:34:27 dEUS NetworkManager: <info> (/dev/ttyUSB0): device state change: 1 -> 2 Jun 15 18:34:27 dEUS NetworkManager: <info> (/dev/ttyUSB0): deactivating device (reason: 2). Jun 15 18:34:27 dEUS NetworkManager: nm_system_device_flush_ip4_routes_with_iface: assertion `iface_idx >= 0' failed Jun 15 18:34:27 dEUS NetworkManager: nm_system_device_flush_ip4_addresses_with_iface: assertion `iface_idx >= 0' failed Jun 15 18:34:27 dEUS NetworkManager: <info> (/dev/ttyUSB0): device state change: 2 -> 3 Jun 15 18:34:27 dEUS NetworkManager: <info> Activation (/dev/ttyUSB0) starting connection 'Cellcom' Jun 15 18:34:27 dEUS NetworkManager: <info> (/dev/ttyUSB0): device state change: 3 -> 4 Jun 15 18:34:27 dEUS NetworkManager: <info> Activation (/dev/ttyUSB0) Stage 1 of 5 (Device Prepare) scheduled... Jun 15 18:34:27 dEUS NetworkManager: <info> Activation (/dev/ttyUSB0) Stage 1 of 5 (Device Prepare) started... Jun 15 18:34:27 dEUS NetworkManager: <info> Activation (/dev/ttyUSB0) Stage 1 of 5 (Device Prepare) complete. Jun 15 18:34:37 dEUS NetworkManager: org.freedesktop.ModemManager.Modem.Gsm.Unknown Jun 15 18:34:37 dEUS NetworkManager: <WARN> state_machine(): GSM modem connection failed: Unknown error Jun 15 18:34:37 dEUS NetworkManager: <info> (/dev/ttyUSB0): device state change: 4 -> 9 Jun 15 18:34:37 dEUS NetworkManager: <info> Marking connection 'Cellcom' invalid. Jun 15 18:34:37 dEUS NetworkManager: <info> Activation (/dev/ttyUSB0) failed. Jun 15 18:34:37 dEUS NetworkManager: <info> (/dev/ttyUSB0): device state change: 9 -> 3 Jun 15 18:34:37 dEUS NetworkManager: <info> (/dev/ttyUSB0): deactivating device (reason: 0). Jun 15 18:34:37 dEUS NetworkManager: nm_system_device_flush_ip4_routes_with_iface: assertion `iface_idx >= 0' failed Jun 15 18:34:37 dEUS NetworkManager: nm_system_device_flush_ip4_addresses_with_iface: assertion `iface_idx >= 0' failed I think there's a problem with the AT commands that are being sent to the modem. The link below points to the AT commands document from Sierra website : http://www.sierrawireless.com/resources/documents/support/2130617_Supported_... Reproducible: Always Steps to Reproduce: 1. log in 2. put sierra card in the slot 3. kde4 network manager applet notify that : Network Interface /dev/ttyUSB0 attached Connection on Sierra AirCard 880E device failed With pppd the AirCard connects to the internet, e.g : # pppd /dev/ttyUSB0 file /etc/ppp/peers/gsm I'm using kde4 from the following repositories : http://download.opensuse.org/repositories/KDE%3a/KDE4%3a/Community/openSUSE_... http://download.opensuse.org/repositories/KDE:/KDE4:/Factory:/Desktop/openSU... http://download.opensuse.org/repositories/KDE:/KDE4:/Playground/openSUSE_11.... and the following NetworkManager rpms are installed : NetworkManager-0.7.0.r4359-15.2.2 NetworkManager-debuginfo-0.7.0.r4359-15.2.2 NetworkManager-debugsource-0.7.0.r4359-15.2.2 NetworkManager-doc-0.7.0.r4359-15.2.2 NetworkManager-glib-0.7.0.r4359-15.2.2 NetworkManager-kde4-0.7.svn977685-69.1 NetworkManager-kde4-debuginfo-0.7.svn977685-69.1 NetworkManager-kde4-debugsource-0.7.svn977685-69.1 NetworkManager-kde4-lang-0.7.svn977685-69.1 and ModemManager-0.1_20081203-6.1.1 Thank you, Sagi. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.