Mailinglist Archive: opensuse-bugs (4921 mails)

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http://bugzilla.novell.com/show_bug.cgi?id=501711

User jsmeix@xxxxxxxxxx added comment
http://bugzilla.novell.com/show_bug.cgi?id=501711#c2


Johannes Meixner <jsmeix@xxxxxxxxxx> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Priority|P5 - None                   |P3 - Medium
             Status|NEW                         |NEEDINFO
      Info Provider|                            |silviu_marin-caea@xxxxxxxxx
                   |                            |o




--- Comment #2 from Johannes Meixner <jsmeix@xxxxxxxxxx>  2009-05-07 06:17:46 
MDT ---
Did it work flawlessly before only with openSUSE 11.1
or even with Factory?

HPLIP in Factory is the same what works well in openSUSE 11.1
CUPS in Factory is the same what works well in openSUSE 11.1
Therefore the root cause it very likely neither in HPLIP
nor in CUPS but somewhere else (i.e. no "printing" issue).

Please provide a CUPS error_log for one single
failed printout as described here:
http://en.opensuse.org/SDB:CUPS_in_a_Nutshell
--------------------------------------------------------------
1.  Set the "LogLevel debug" in /etc/cups/cupsd.conf.
2. Stop cupsd.
3. Move /var/log/cups/error_log* to another location
   (or delete it) in order to avoid having to search
   through gigantic log files.
4. Start cupsd.
5. Retry the action leading to the problem.
6. Now /var/log/cups/error_log contains many messages
   that are useful for troubleshooting. 
--------------------------------------------------------------

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