https://bugzilla.novell.com/show_bug.cgi?id=462048 User egrimminck@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=462048#c1 Summary: Autodetected USB printer fails after first printjob Product: openSUSE 11.1 Version: Final Platform: HP OS/Version: openSUSE 11.1 Status: NEW Severity: Normal Priority: P5 - None Component: Printing AssignedTo: jsmeix@novell.com ReportedBy: egrimminck@novell.com QAContact: jsmeix@novell.com Found By: Customer Created an attachment (id=262301) --> (https://bugzilla.novell.com/attachment.cgi?id=262301) combined hp-check.log and cups-autodetect.log When connecting the Printer (USB) for the first time the following messages is displayed in the /var/log/messages: Dec 23 19:56:02 suse01 kernel: usb 6-2: new full speed USB device using uhci_hcd and address 21 Dec 23 19:56:02 suse01 kernel: usb 6-2: configuration #1 chosen from 1 choice Dec 23 19:56:02 suse01 kernel: usblp0: USB Bidirectional printer dev 21 if 0 alt 0 proto 2 vid 0x03F0 pid 0xB402 Dec 23 19:56:02 suse01 kernel: scsi14 : SCSI emulation for USB Mass Storage devices Dec 23 19:56:02 suse01 kernel: usb 6-2: New USB device found, idVendor=03f0, idProduct=b402 Dec 23 19:56:02 suse01 kernel: usb 6-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3 Dec 23 19:56:02 suse01 kernel: usb 6-2: Product: photosmart 7700 series Dec 23 19:56:02 suse01 kernel: usb 6-2: Manufacturer: hp Dec 23 19:56:02 suse01 kernel: usb 6-2: SerialNumber: MY4CH2K160U0 Dec 23 19:56:02 suse01 kernel: usb-storage: device found at 21 Dec 23 19:56:02 suse01 kernel: usb-storage: waiting for device to settle before scanning Dec 23 19:56:03 suse01 kernel: ppdev0: registered pardevice Dec 23 19:56:03 suse01 hp: io/hpmud/pp.c 627: unable to read device-id ret=-1 Dec 23 19:56:03 suse01 kernel: ppdev0: unregistered pardevice Dec 23 19:56:03 suse01 kernel: scsi 14:0:0:0: Direct-Access HP photosmart 7700 1.00 PQ: 0 ANSI: 2 Dec 23 19:56:03 suse01 kernel: sd 14:0:0:0: [sdc] Attached SCSI removable disk Dec 23 19:56:03 suse01 kernel: sd 14:0:0:0: Attached scsi generic sg4 type 0 Dec 23 19:56:03 suse01 kernel: usb-storage: device scan complete After that the first test-page prints without a problem: Dec 23 19:57:13 suse01 kernel: usblp0: removed Dec 23 19:57:14 suse01 hpijs: WARNING: color pen has low ink Dec 23 19:57:14 suse01 hpijs: STATE: marker-supply-low-warning However when I try to print a second page nothing is printed, the printer doesn't respond anymore and the following messages are displayed: Dec 23 19:58:59 suse01 hpijs: WARNING: color pen has low ink Dec 23 19:58:59 suse01 hpijs: STATE: marker-supply-low-warning Dec 23 19:59:31 suse01 kernel: usb 6-2: reset full speed USB device using uhci_hcd and address 21 Dec 23 19:59:44 suse01 photosmart_7700_series?serial=MY4CH2K160U0: io/hpmud/musb.c 1335: unable to write data hp:/usb/photosmart_7700_series?serial=MY4CH2K160U0: 45 second io timeout Dec 23 19:59:46 suse01 kernel: usb 6-2: device descriptor read/64, error -110 Dec 23 20:00:01 suse01 kernel: usb 6-2: device descriptor read/64, error -110 Dec 23 20:00:01 suse01 kernel: usb 6-2: reset full speed USB device using uhci_hcd and address 21 Dec 23 20:00:32 suse01 kernel: usb 6-2: device descriptor read/64, error -110 Dec 23 20:00:32 suse01 kernel: usb 6-2: reset full speed USB device using uhci_hcd and address 21 Dec 23 20:00:37 suse01 kernel: usb 6-2: device descriptor read/8, error -110 Dec 23 20:00:42 suse01 kernel: usb 6-2: device descriptor read/8, error -110 Dec 23 20:00:42 suse01 kernel: usb 6-2: reset full speed USB device using uhci_hcd and address 21 Dec 23 20:00:47 suse01 kernel: usb 6-2: device descriptor read/8, error -110 Dec 23 20:00:52 suse01 kernel: usb 6-2: device descriptor read/8, error -110 Dec 23 20:00:52 suse01 photosmart_7700_series?serial=MY4CH2K160U0: io/hpmud/musb.c 679: invalid deviceid wIndex=0, retrying wIndex=0: No such device Dec 23 20:00:52 suse01 kernel: usb 6-2: USB disconnect, address 21 Dec 23 20:00:52 suse01 kernel: sd 14:0:0:0: Device offlined - not ready after error recovery Dec 23 20:00:52 suse01 photosmart_7700_series?serial=MY4CH2K160U0: io/hpmud/musb.c 688: invalid deviceid retry ret=-19: No such device Dec 23 20:00:52 suse01 photosmart_7700_series?serial=MY4CH2K160U0: io/hpmud/musb.c 731: invalid device_status: No such device Dec 23 20:00:52 suse01 photosmart_7700_series?serial=MY4CH2K160U0: prnt/backend/hp.c 594: ERROR: 1015 other; will retry in 30 seconds... Dec 23 20:00:52 suse01 kernel: usb 6-2: new full speed USB device using uhci_hcd and address 22 Dec 23 20:00:53 suse01 kernel: usb 6-2: device descriptor read/64, error -71 Dec 23 20:00:53 suse01 kernel: usb 6-2: device descriptor read/64, error -71 Dec 23 20:00:53 suse01 kernel: usb 6-2: new full speed USB device using uhci_hcd and address 23 Dec 23 20:00:53 suse01 kernel: usb 6-2: device descriptor read/64, error -71 Dec 23 20:00:53 suse01 kernel: usb 6-2: device descriptor read/64, error -71 Dec 23 20:00:54 suse01 kernel: usb 6-2: new full speed USB device using uhci_hcd and address 24 Dec 23 20:00:54 suse01 kernel: usb 6-2: device not accepting address 24, error -71 Dec 23 20:00:54 suse01 kernel: usb 6-2: new full speed USB device using uhci_hcd and address 25 Dec 23 20:00:54 suse01 kernel: usb 6-2: device not accepting address 25, error -71 Dec 23 20:00:54 suse01 kernel: hub 6-0:1.0: unable to enumerate USB device on port 2 Dec 23 20:01:22 suse01 photosmart_7700_series?serial=MY4CH2K160U0: io/hpmud/musb.c 679: invalid deviceid wIndex=0, retrying wIndex=0: No such device Dec 23 20:01:22 suse01 photosmart_7700_series?serial=MY4CH2K160U0: io/hpmud/musb.c 688: invalid deviceid retry ret=-19: No such device Dec 23 20:01:22 suse01 photosmart_7700_series?serial=MY4CH2K160U0: io/hpmud/musb.c 731: invalid device_status: No such device Dec 23 20:01:22 suse01 photosmart_7700_series?serial=MY4CH2K160U0: prnt/backend/hp.c 594: ERROR: 1015 other; will retry in 30 seconds... Attached the cups-autoconfig.log file and a hp-check.log file combined in one file. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.