https://bugzilla.novell.com/show_bug.cgi?id=412722
User alberto.passalacqua@tin.it added comment
https://bugzilla.novell.com/show_bug.cgi?id=412722#c8
Alberto Passalacqua changed:
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CC| |alberto.passalacqua@tin.it
--- Comment #8 from Alberto Passalacqua 2008-08-18 12:33:24 MDT ---
When this very old fashioned policy will be dropped openSUSE will become
better, because the current situation, I'm sorry, but I can't really find a
better word, sucks.
The main reasons of this are the following:
- We don't get updates for "non-serious" (what does this mean?) problems which
annoy us (users) everyday.
- When a patch is provided, it takes too long. In some cases it takes months to
have a patch in the official update repository after the bug is marked as fixed
in bugzilla (See gaim not connecting to ICQ bug 405632 - Yast-gtk bugs for
_some_ example). This has been justified with the need of quality assurance,
but it seems a bit strange that to check some RPM's it takes so long.
Moreover, in my opinion a bug is fixed when the user _receives_ the patch, or
bugzilla becomes inconsistent for who reads it without knowing how it works. So
a "patch to be released" solution should be added.
- It looks a bit irrespective both for the users that found the bug and helped
in identifying the problem, and for the developers who invested their in fixing
it.
- Buildservice is not a valid solution, because is case of problems, you leave
the user alone with the "what is on BS is at your own risk" answer.
We asked to reconsider the patch policy many times, at least on IRC, but, for
what I know, the request was ignored or didn't see any kind of discussion about
this at least.
I might agree with the current policy if openSUSE were released always in good
conditions, matching quality requirements, because it would help to keep the
system stable. However, this has not been the case for a long time now, and a
revision of the current policy seems really necessary at least to reduce the
annoyances to the users.
Regards,
Alberto
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