Mailinglist Archive: opensuse-bugs (19785 mails)

[bugzilla_noreply@xxxxxxxxxx]

https://bugzilla.novell.com/show_bug.cgi?id=389122


           Summary: External USB NTFS hard drive hotplug Read/Write mount
                    failed under KDE-3.5.9
           Product: openSUSE 11.0
           Version: Beta 2
          Platform: i586
        OS/Version: openSUSE 11.0
            Status: NEW
          Severity: Normal
          Priority: P5 - None
         Component: Hotplug
        AssignedTo: bnc-team-screening@xxxxxxxxxxxxxxxxxxxxxx
        ReportedBy: lee_matheson@xxxxxxxxxxx
         QAContact: qa@xxxxxxx
                CC: lee_matheson@xxxxxxxxxxx
          Found By: ---


Created an attachment (id=214206)
 --> (https://bugzilla.novell.com/attachment.cgi?id=214206)
/var/log/message file contents - the contents should illustrate the failed
mount and then successful manual mount

Using openSUSE-11.0 beta2, the hotplug automount of an external USB hard drive
failed to automatically mount, when plugged in under KDE-3.5.9.

The external drive was a SeaGate Free Agent 500GByte drive (formatted as NTFS).

I will attach both the dmesg output and also the /var/log/message file. The
dialog box popup error message when the hot plug automount failed was:  

Error-Konqueror
mount: wrong fs type, bad option, bad superblock on/dev/sdb1, missing codepage
or helper program, or other error. In some cases useful info is found in syslog
-try dmesg | tail or so

The drive did appear under "my computer" as a FreeAgentDrive of type NTFS, and
toal space 465GBytes.  The space available field was blank.

The drive did NOT not mount (giving the above noted Error-Konqueor).  It was
not possible to view the external drive contents, nor possible to write to the
external drive.  

After the hotplug mount failed, I went into desktop > my computer, right
clicked on the drive entry, to safely remove the hard drive.  The drive was
physically left attached.  I then started a "kdesu konqueror" session, and
created a new mount point /windows/E.  I changed the group to "users" on this
external mount point and gave group permissionsn to view/modify-content.   I
then opened a konsole, typed su to get root permissions, and then manually (and
successfully) mounted the external drive from konsole with the command:

mount -t ntfs-3g -o rw,uid=1000,gid=100,umask=0022 /dev/sdb1 /windows/E

this gave read/write capabilities to the drive.  

However typing the mount command via konsole is an approach for advanced users,
not practical for newbies to openSUSE.  

A read/write hotplug automount of external NTFS drives should reliably work,
and it did not.


-- 
Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email
------- You are receiving this mail because: -------
You are on the CC list for the bug.