Mailinglist Archive: opensuse-bugs (9718 mails)

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[Bug 343242] Unable to correctly install HPDeskJet 6540 USB Printer
  • From: bugzilla_noreply@xxxxxxxxxx
  • Date: Tue, 27 Nov 2007 04:01:54 -0700 (MST)
  • Message-id: <20071127110154.410F6CC6B5@xxxxxxxxxxxxxxxxxxxxxx>
https://bugzilla.novell.com/show_bug.cgi?id=343242#c6


Johannes Meixner <jsmeix@xxxxxxxxxx> changed:

What |Removed |Added
----------------------------------------------------------------------------
Status|NEW |NEEDINFO
Info Provider|
|mike_wells@xxxxxxx




--- Comment #6 from Johannes Meixner <jsmeix@xxxxxxxxxx> 2007-11-27 04:01:53
MST ---
I understand that you have a problem with printing
but I do not understand what the actual problem is.
The reason is that you didn't provide info how I could
reproduce your problem => therefore NEEDINFO.
I need a step by step information what exactly you did
with which tool and what the exact (error)-messages have been.

See
http://en.opensuse.org/Bug_Reporting_FAQ
what kinds of information make the report useful.

Note that openSUSE Bugzilla is only a bug tracking system
but no support forum. If you need support how to set up your
printer, you can post a question on our mailinglists, see
http://en.opensuse.org/Communicate

Some basic info regarding CUPS is available here:
http://en.opensuse.org/SDB:CUPS_in_a_Nutshell
In particular note the "If problems are encountered" paragraph
and the paragraph where "basic authentication" is mentioned.


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