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[Bug 343242] Unable to correctly install HPDeskJet 6540 USB Printer
  • From: bugzilla_noreply@xxxxxxxxxx
  • Date: Thu, 22 Nov 2007 04:46:21 -0700 (MST)
  • Message-id: <20071122114621.CDE14CC6B3@xxxxxxxxxxxxxxxxxxxxxx>
https://bugzilla.novell.com/show_bug.cgi?id=343242#c1





--- Comment #1 from Mike Wells <mike_wells@xxxxxxx> 2007-11-22 04:46:21 MST ---
Some additional information:

1. All software updates have been applied.

2. I can not access CUPS with any username/passwd pair (root included).

3. HP Toolbox errs out with device not found (have tried USB/HP backend
installs).

4. When I do get some sort of successful pseudo-install no app in the system
will recognize it as the default printer. There is a "bogus" IPP printer by
default when CUPS is installed and that always comes up as default with any
print dialog no matter what "printer" I have specified as default.

4. In short, this entire scenario is a disaster or there is serious lack of
communication on what we must do out here to get a HP printer installed
correctly and working.

5. Johannes, I am a casual software developer and I NEED to be able to print.
Not tomorrow, not next week, not next month - but NOW. Please let me know what
it is that you need from me and I will get it to you on the spot.





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