Mailinglist Archive: opensuse-bugs (13486 mails)
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[Bug 332696] Xerox WorkCentre 490cx misdetected/no colour
- From: bugzilla_noreply@xxxxxxxxxx
- Date: Tue, 23 Oct 2007 17:25:21 -0600 (MDT)
- Message-id: <20071023232521.9EB4B245269@xxxxxxxxxxxxxxxxxxxxxx>
https://bugzilla.novell.com/show_bug.cgi?id=332696#c2
--- Comment #2 from Tilman Schmidt <tilman@xxxxxxx> 2007-10-23 17:25:19 MST ---
(In reply to comment #1 from Johannes Meixner)
Yeah, sure. You might have wanted to not misdetect printers you don't support,
to better detect the best possible driver for a printer that can be partially
supported, or even just to make your printer database more complete wrt which
printers work to which extent. Apparently not. Well, sorry for bothering you.
Yeah, sure. Guess what: I read all of that *before* coming here, good
boy^WLinux developer that I am.
No chance. Xerox makes it very sure nobody points them anywhere, by carefully
avoiding to provide any means to contact them except in the cadre of a support
call - and that ancient printer model is of course not supported anymore, so if
you actually make the call you never get as far as mentioning that URL.
So, sorry, your "no" is the final "no". You can't push that off to anyone else.
I'm not complaining. I just wanted to help, and the only sort of help that I
can still offer is to make the situation clear for any who might hit the same
problem: you're on your own. Yes, that means that current or prospective
openSUSE users better not buy Xerox printers. Unfortunately it also means that
Xerox printer owners better not switch to openSUSE.
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--- Comment #2 from Tilman Schmidt <tilman@xxxxxxx> 2007-10-23 17:25:19 MST ---
(In reply to comment #1 from Johannes Meixner)
We provide only printer drivers and PPDs which are free software
and we provide them "as is" (i.e. we do not develop printer
drivers ourselves).
Yeah, sure. You might have wanted to not misdetect printers you don't support,
to better detect the best possible driver for a printer that can be partially
supported, or even just to make your printer database more complete wrt which
printers work to which extent. Apparently not. Well, sorry for bothering you.
For background information about printer drivers see our documentation[...]
Also have a look at OpenPrinting.org, e.g:[...]
Yeah, sure. Guess what: I read all of that *before* coming here, good
boy^WLinux developer that I am.
By the way:
Hopefully it helps when many Linux users point Xerox to
http://en.opensuse.org/SDB:Information_for_Printer_Manufacturers_Regarding_Linux_Support
No chance. Xerox makes it very sure nobody points them anywhere, by carefully
avoiding to provide any means to contact them except in the cadre of a support
call - and that ancient printer model is of course not supported anymore, so if
you actually make the call you never get as far as mentioning that URL.
So, sorry, your "no" is the final "no". You can't push that off to anyone else.
I'm not complaining. I just wanted to help, and the only sort of help that I
can still offer is to make the situation clear for any who might hit the same
problem: you're on your own. Yes, that means that current or prospective
openSUSE users better not buy Xerox printers. Unfortunately it also means that
Xerox printer owners better not switch to openSUSE.
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