Mailinglist Archive: opensuse-bugs (15063 mails)

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https://bugzilla.novell.com/show_bug.cgi?id=309815#c4


Johannes Meixner <jsmeix@xxxxxxxxxx> changed:

           What    |Removed                                         |Added
----------------------------------------------------------------------------
             Status|NEW                                             |NEEDINFO
      Info Provider|                                                |ibz@xxxxxxxxx




--- Comment #4 from Johannes Meixner <jsmeix@xxxxxxxxxx>  2007-09-13 01:13:31 MST ---
Because it "disappears when I reset (power off, then power on)
the scanner" it is
either
a problem in the scanner e.g. that it may fall into a (comatose)
sleep mode where only a power-off/on awakes it
or
it is a problem in the udev/HAL/resmgr machinery.

Did you use openSUSE 10.2 or Suse Linux 10.1 before and
there it doesn't happen?
If yes, it is no problem in the scanner.

Does the problem happen only for a normal user
but as root it works always?
If yes it is a problem with the permission setting for normal usres
which is done via the udev/HAL/resmgr machinery.
Do "scanimage -L" as normal user and as root to find out
if the scanner is accessible.

Regarding "no device available":
This messge may be misleading because when "lsusb" lists it,
it doesn't mean that the actual device file /dev/bus/usb/*/*
which is used for I/O by the SANE software is correctly created.

Therefore provide the output of the three commands (as root)
when the problem happens:

lsusb

ls -l /dev/bus/usb/*/*

getfacl /dev/bus/usb/*/*

(Preferably as text/plain attachment and not as a screenhot image.)


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