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[Bug 252569] Opening kmail attachments works only if OO is not running
- From: bugzilla_noreply@xxxxxxxxxx
- Date: Sun, 1 Jul 2007 03:52:01 -0600 (MDT)
- Message-id: <20070701095201.8CCE4245348@xxxxxxxxxxxxxxxxxxxxxx>
https://bugzilla.novell.com/show_bug.cgi?id=252569#c1
Vincenzo Andretta <andretta@xxxxxxxxxxxx> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |andretta@xxxxxxxxxxxx
--- Comment #1 from Vincenzo Andretta <andretta@xxxxxxxxxxxx> 2007-07-01 03:52:00 MST ---
(In reply to comment #0 from ferdinand gassauer)
> Hi!
>
> OpenSuSE 10.2
> KDE 3.5.6
> kmail 1.9.6 / imap account / open attachments on demand is OFF
> Openoffice 2.1
>
> If OO is not running it is possilbe to open the attachments.
> If OO is running (already open) OO complains, that the file does not exists.
>
> IMHO kmail deletes the temporary file before OO can grab it, because it thinks,
> that OO is already running and does not wait until OO starts up.
>
> So it might be a bug in kmail too but this does not happen opening the same
> attachment with kword/kspread.
>
Hi Ferdinand, I think I am experiencing the same problem. I had just written a
report (see it below), when I noticed your report about a similar problem.
I can only add that initially I had the impression that Quickstarter was
involved in all this, plus a check on the location of the attachments.
* Summary:
Problem opening Kmail/Kontact attachments with OpenOffice.org.
* Description:
I have a message with two attachments:
linee_guida_statuto_28-6.doc
statuto_28_6.doc
If I try to open the first one, OOo loads it without problems. If I try to
open also the second one (OOo still opened on the first attachment), then I get
an error message.
The same happens if I close OOo, then try to open the *second* attachment
first: in this case I can't load the *first* one.
If I open either one of the attachments, view it, then close OOo, *then* I
can open the other one.
I have the OpenOffice.org Quickstarter applet running: closing it does not
seem to help, although in the past I noticed that the problem seems to appear
more frequently when Quickstarter is running (need to investigate that more in
detail).
* Further investigations:
I have verified the problem with .xls attachments as well (-> OpenOffice.org
Calc).
In the above example, OpenOffice.org complaints that
"/tmp/kde-vincenzo/statuto_28_6.doc_[szAVma].doc" does not exist".
That file indeed does not exist. However, I found the two attachements here:
vincenzo@phoebe:/home/vincenzo> ls -l
/tmp/kde-vincenzo/kontact2pIcfa.5/linee_guida_statuto_28-6.doc
-r-------- 1 vincenzo users 68608 2007-07-01 10:46
/tmp/kde-vincenzo/kontact2pIcfa.5/linee_guida_statuto_28-6.doc
vincenzo@phoebe:/home/vincenzo> ls -l
/tmp/kde-vincenzo/kontactg8nuub.6/statuto_28_6.doc
-r-------- 1 vincenzo users 131072 2007-07-01 10:46
/tmp/kde-vincenzo/kontactg8nuub.6/statuto_28_6.doc
It appears that the attachment are both there, but OOo does not look in the
right place when it's already running.
* Notes:
May be relevant to this problem? Here are some settings in
/etc/sysconfig/cron:
MAX_DAYS_IN_TMP="15"
MAX_DAYS_IN_LONG_TMP="30"
TMP_DIRS_TO_CLEAR="/tmp"
LONG_TMP_DIRS_TO_CLEAR="/var/tmp"
OWNER_TO_KEEP_IN_TMP=""
CLEAR_TMP_DIRS_AT_BOOTUP="no"
I doubt so, but I don't have other clues at the moments.
* Using:
openSUSE 10.2
KDE (kdebase3-3.5.5-102.6 etc.)
Kontact (kdepim3-3.5.5-39)
OpenOffice.org (OpenOffice_org-2.0.4-38.5 etc.)
OpenOffice.org Quickstarter (OpenOffice_org-Quickstarter-1.0-514)
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Vincenzo Andretta <andretta@xxxxxxxxxxxx> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |andretta@xxxxxxxxxxxx
--- Comment #1 from Vincenzo Andretta <andretta@xxxxxxxxxxxx> 2007-07-01 03:52:00 MST ---
(In reply to comment #0 from ferdinand gassauer)
> Hi!
>
> OpenSuSE 10.2
> KDE 3.5.6
> kmail 1.9.6 / imap account / open attachments on demand is OFF
> Openoffice 2.1
>
> If OO is not running it is possilbe to open the attachments.
> If OO is running (already open) OO complains, that the file does not exists.
>
> IMHO kmail deletes the temporary file before OO can grab it, because it thinks,
> that OO is already running and does not wait until OO starts up.
>
> So it might be a bug in kmail too but this does not happen opening the same
> attachment with kword/kspread.
>
Hi Ferdinand, I think I am experiencing the same problem. I had just written a
report (see it below), when I noticed your report about a similar problem.
I can only add that initially I had the impression that Quickstarter was
involved in all this, plus a check on the location of the attachments.
* Summary:
Problem opening Kmail/Kontact attachments with OpenOffice.org.
* Description:
I have a message with two attachments:
linee_guida_statuto_28-6.doc
statuto_28_6.doc
If I try to open the first one, OOo loads it without problems. If I try to
open also the second one (OOo still opened on the first attachment), then I get
an error message.
The same happens if I close OOo, then try to open the *second* attachment
first: in this case I can't load the *first* one.
If I open either one of the attachments, view it, then close OOo, *then* I
can open the other one.
I have the OpenOffice.org Quickstarter applet running: closing it does not
seem to help, although in the past I noticed that the problem seems to appear
more frequently when Quickstarter is running (need to investigate that more in
detail).
* Further investigations:
I have verified the problem with .xls attachments as well (-> OpenOffice.org
Calc).
In the above example, OpenOffice.org complaints that
"/tmp/kde-vincenzo/statuto_28_6.doc_[szAVma].doc" does not exist".
That file indeed does not exist. However, I found the two attachements here:
vincenzo@phoebe:/home/vincenzo> ls -l
/tmp/kde-vincenzo/kontact2pIcfa.5/linee_guida_statuto_28-6.doc
-r-------- 1 vincenzo users 68608 2007-07-01 10:46
/tmp/kde-vincenzo/kontact2pIcfa.5/linee_guida_statuto_28-6.doc
vincenzo@phoebe:/home/vincenzo> ls -l
/tmp/kde-vincenzo/kontactg8nuub.6/statuto_28_6.doc
-r-------- 1 vincenzo users 131072 2007-07-01 10:46
/tmp/kde-vincenzo/kontactg8nuub.6/statuto_28_6.doc
It appears that the attachment are both there, but OOo does not look in the
right place when it's already running.
* Notes:
May be relevant to this problem? Here are some settings in
/etc/sysconfig/cron:
MAX_DAYS_IN_TMP="15"
MAX_DAYS_IN_LONG_TMP="30"
TMP_DIRS_TO_CLEAR="/tmp"
LONG_TMP_DIRS_TO_CLEAR="/var/tmp"
OWNER_TO_KEEP_IN_TMP=""
CLEAR_TMP_DIRS_AT_BOOTUP="no"
I doubt so, but I don't have other clues at the moments.
* Using:
openSUSE 10.2
KDE (kdebase3-3.5.5-102.6 etc.)
Kontact (kdepim3-3.5.5-39)
OpenOffice.org (OpenOffice_org-2.0.4-38.5 etc.)
OpenOffice.org Quickstarter (OpenOffice_org-Quickstarter-1.0-514)
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Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email
------- You are receiving this mail because: -------
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