https://bugzilla.novell.com/show_bug.cgi?id=229250 jsmeix@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |jnelson-suse@jamponi.net ------- Comment #1 from jsmeix@novell.com 2006-12-20 01:09 MST ------- It is no bug in YaST because it works exactly as it should according to the data in the model decription files of the "sane" package, for background information see http://en.opensuse.org/SDB:Configuring_Scanners_from_SUSE_LINUX_9.2 There are two drives which may support it: epson for the "Epson CX-5400" with USB-ID 0x04b8:0x0808 and epkowa for the "Epson Stylus CX5400" with USB-ID 0x04b8:0x0801 Note the confusion with model name and USB-ID. I guess that there is only a USB-ID confusion and that epkowa driver also supports it. Try the epkowa driver. To debug why the epson driver does not work for your model (it works for my Epson scanners), see http://en.opensuse.org/SDB:Configuring_Scanners_from_SUSE_LINUX_9.2 "Trouble-Shooting (Debugging)" and note the help text in YaST about this particular problem: ------------------------------------------------------------------ If a driver is set up but no scanner is recognized by the driver, possible reasons are: The scanner is not connected or switched off, the driver is not the right one for the particular model (even small differences in model names or internal differences in the same model series may require different drivers), there are low-level (kernel related) device communication problems (e.g. a low-level USB problem or a low-level SCSI problem). ------------------------------------------------------------------ Note that the most often problem which is reported by users regarding scanner setup is when a driver was set up but then no scanner was recognized by this driver. If the driver is the right one for the scanner, it is often a low-level (kernel related) device communication problem (i.e. a low-level USB problem or a low-level SCSI problem) which should show up as "I/O error" or similar messages in debugging mode: To debug the epson driver, run as root: export SANE_DEBUG_DLL=4 export SANE_DEBUG_SANEI_USB=128 unset SANE_DEBUG_EPKOWA export SANE_DEBUG_EPSON=128 scanimage -d epson:libusb:003:003 -T &>/tmp/epson.debug To debug the epkowa driver, run as root: export SANE_DEBUG_DLL=4 export SANE_DEBUG_SANEI_USB=128 unset SANE_DEBUG_EPSON export SANE_DEBUG_EPKOWA=128 scanimage -d epkowa:libusb:003:003 -T &>/tmp/epkowa.debug Note that "libusb:003:003" must match to what sane-find-scanner shows you (the numbers may change from time to time). Attach the output of both above "scanimage ..." calls (i.e. the files /tmp/epson.debug and /tmp/epkowa.debug) as two attachments with mime type "text/plain" to this bug. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.