Mailinglist Archive: opensuse-amd64 (194 mails)
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Re: [suse-amd64] Printing Issues Galore
- From: "Matt T." <Matt@xxxxxxxxx>
- Date: Fri, 29 Apr 2005 14:18:38 +0000 (UTC)
- Message-id: <200504292133.09050.Matt@xxxxxxxxx>
On Friday 29 April 2005 11:01, Joel Webb wrote:
> We are having major problems with our Athlon 64 system that is being used
> as a desktop.
>
> We are running a Brother printer that is not listed in the drivers list,
> but has been printed to using the gimp-print driver. (known to work the
> largest number of printers)
>
> Now Brother doesn't "support" linux, but they do provide linux drivers for
> some of their other printers. Also the printer is similar to our HP
> laserjet, and it runs flawlessly.
>
> It seems most of the issues are coming from printing from OpenOffice, which
> seems weird. But it gets even weirder. Now looking at the print queue it
> looks like this:
>
> krusty:~ # lpq
> mfc7820n is ready and printing
> Rank Owner Job File(s) Total Size
> active brian 4 (stdin) 6144 bytes
> 1st brian 5 Untitled1 26624 bytes
> 2nd brian 6 Job Report - KJobViewer 56320 bytes
> 3rd brian 7 file:/// 232448 bytes
> 4th brian 8 file:/// 232448 bytes
> 5th brian 9 file:/// 232448 bytes
>
> But nope, it isn't printing. Any suggestions?? We have removed the printer,
> and re-added it. Hooked it up directly through USB, and also had it
> networked as well. While the printer was networked, we could only get one
> page to be sent to the printer and then the CUPS server said the printer
> "wasn't ready" any more.
>
> Any suggestions??
>
>
> --
Hi Joel,
You do not say what model your printer is. Brother has quite a few, and they
are very different. At least the post script models should work fine under
Linux (mine did).
Also gimp-print includes drivers for many many printers.
And you do not mention which SuSE version you're using.
Therefore only general suggestions are possible, sorry.
Did you have a look at the output of "dmesg" or checked if there are any error
messages in /var/log/messages ?
- For dmesg, open a konsole and type "dmesg" and enter, right after you
connected your printer, and after you did send a print job, like the ones
waiting in your queue.
- For /var/log/messages, open a konsole, type "su" and enter to change to
root, and then issue a "tail /var/log/messages" + enter. If that does not
show enough, change it to "tail -n 50 /var/log/messages" or "tail -n
80 /var/log/messages" etc. Check that at the same time as dmesg, right
after you connected your printer, and after you did send a print job, like
the ones waiting in your queue.
in such cases error messages can usually be found there . Post them here, if
needed.
HTH,
Matt
PS. Please do not crosspost to several lists.
> We are having major problems with our Athlon 64 system that is being used
> as a desktop.
>
> We are running a Brother printer that is not listed in the drivers list,
> but has been printed to using the gimp-print driver. (known to work the
> largest number of printers)
>
> Now Brother doesn't "support" linux, but they do provide linux drivers for
> some of their other printers. Also the printer is similar to our HP
> laserjet, and it runs flawlessly.
>
> It seems most of the issues are coming from printing from OpenOffice, which
> seems weird. But it gets even weirder. Now looking at the print queue it
> looks like this:
>
> krusty:~ # lpq
> mfc7820n is ready and printing
> Rank Owner Job File(s) Total Size
> active brian 4 (stdin) 6144 bytes
> 1st brian 5 Untitled1 26624 bytes
> 2nd brian 6 Job Report - KJobViewer 56320 bytes
> 3rd brian 7 file:/// 232448 bytes
> 4th brian 8 file:/// 232448 bytes
> 5th brian 9 file:/// 232448 bytes
>
> But nope, it isn't printing. Any suggestions?? We have removed the printer,
> and re-added it. Hooked it up directly through USB, and also had it
> networked as well. While the printer was networked, we could only get one
> page to be sent to the printer and then the CUPS server said the printer
> "wasn't ready" any more.
>
> Any suggestions??
>
>
> --
Hi Joel,
You do not say what model your printer is. Brother has quite a few, and they
are very different. At least the post script models should work fine under
Linux (mine did).
Also gimp-print includes drivers for many many printers.
And you do not mention which SuSE version you're using.
Therefore only general suggestions are possible, sorry.
Did you have a look at the output of "dmesg" or checked if there are any error
messages in /var/log/messages ?
- For dmesg, open a konsole and type "dmesg" and enter, right after you
connected your printer, and after you did send a print job, like the ones
waiting in your queue.
- For /var/log/messages, open a konsole, type "su" and enter to change to
root, and then issue a "tail /var/log/messages" + enter. If that does not
show enough, change it to "tail -n 50 /var/log/messages" or "tail -n
80 /var/log/messages" etc. Check that at the same time as dmesg, right
after you connected your printer, and after you did send a print job, like
the ones waiting in your queue.
in such cases error messages can usually be found there . Post them here, if
needed.
HTH,
Matt
PS. Please do not crosspost to several lists.
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