[opensuse-web] accessing wiki broken if no page is specified (URGENT)

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[opensuse-web] Lizards and News...

Christian Boltz

13 Dec 2011 13 Dec '11

17:58

Hello, Matthew, you probably already know that http://en.opensuse.org/ (without specifying a page) is totally broken - I can wait forever, but nothing happens. The wiki works in general - for example http://en.opensuse.org/foo loads instantly. Funnily even http://en.opensuse.org/index.php loads without problems. I have no idea what really happens here, but since index.php works, I recommend you have a very close look at your rewrite rules. There could be an endless redirect loop when "/" is requested... (inside mod_rewrite / your rewrite rules, not with external "301 moved permanently" + "Location:" redirects) Funnily enstage.o.o is not broken so taking the redirect config from the stage wiki might be the easiest solution. In case it helps - here's the telnet session confirming the problem: # telnet en.opensuse.org 80 Trying 130.57.4.24... Connected to en.opensuse.org. Escape character is '^]'. GET / HTTP/1.0 Host: en.opensuse.org [... nothing happens for some minutes ...] Regards, Christian Boltz -- *** Error: Typical Friday typo! Please do quit working or correct it. [Robert Felber in postfixbuch-users] -- To unsubscribe, e-mail: opensuse-web+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse-web+owner@opensuse.org

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Matthew Ehle

13 Dec 13 Dec

18:06

New subject: [opensuse-web] accessing wiki broken if no page is specified (URGENT)

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Christian Boltz 12/13/2011 10:58 AM >>> Hello,

Matthew, you probably already know that http://en.opensuse.org/ (without specifying a page) is totally broken - I can wait forever, but nothing happens.

I was aware that it used to be broken, but I thought I had it working.

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The wiki works in general - for example http://en.opensuse.org/foo loads instantly. Funnily even http://en.opensuse.org/index.php loads without problems.

I have no idea what really happens here, but since index.php works, I recommend you have a very close look at your rewrite rules. There could be an endless redirect loop when "/" is requested... (inside mod_rewrite / your rewrite rules, not with external "301 moved permanently" + "Location:" redirects)

It's not the rewrite rules. It's one of the reverse proxies. It keeps locking up on that URL for some reason.

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Funnily enstage.o.o is not broken so taking the redirect config from the stage wiki might be the easiest solution.

In case it helps - here's the telnet session confirming the problem:

# telnet en.opensuse.org 80 Trying 130.57.4.24... Connected to en.opensuse.org. Escape character is '^]'. GET / HTTP/1.0 Host: en.opensuse.org

Try again. I have it working, at least for now. -Matt

Christian Boltz

23:32

Hello, Am Dienstag, 13. Dezember 2011 schrieb Matthew Ehle:

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Christian Boltz 12/13/2011 10:58 AM Matthew, you probably already know that

http://en.opensuse.org/

(without specifying a page) is totally broken - I can wait forever, but nothing happens.

I was aware that it used to be broken, but I thought I had it working.

;-)

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It's not the rewrite rules. It's one of the reverse proxies. It keeps locking up on that URL for some reason.

Was it that what you meant with "slightly more buggy than iChain" when you described AccessManager? ;-) Or am I blaming the wrong target?

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Try again. I have it working, at least for now.

Yes, it works now. Let's hope that it stays that way ;-) Regards, Christian Boltz -- I would say we first handle world-domination and then see what we can do for languages. [houghi in opensuse] -- To unsubscribe, e-mail: opensuse-web+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse-web+owner@opensuse.org

Matthew Ehle

23:36

New subject: [opensuse-web] accessing wiki broken if no page is specified (URGENT)

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Christian Boltz 12/13/2011 4:32 PM >>> Hello,

Am Dienstag, 13. Dezember 2011 schrieb Matthew Ehle:

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Christian Boltz 12/13/2011 10:58 AM Matthew, you probably already know that

http://en.opensuse.org/

(without specifying a page) is totally broken - I can wait forever, but nothing happens.

I was aware that it used to be broken, but I thought I had it working.

;-)

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It's not the rewrite rules. It's one of the reverse proxies. It keeps locking up on that URL for some reason.

Was it that what you meant with "slightly more buggy than iChain" when you described AccessManager? ;-) Or am I blaming the wrong target?

I think you have the right culprit, but I have never seen that issue before. It started to happen with a caching setting that I tried. I removed that setting, but I don't think I had cleared everything since, so that may have been the problem.

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Try again. I have it working, at least for now.

Yes, it works now. Let's hope that it stays that way ;-)

I think it should. If it doesn't let me know, and I'll start looking for TIDs. -Matt

Rajko M.

1 Jan 1 Jan

18:56

On Tuesday, December 13, 2011 04:36:11 PM Matthew Ehle wrote:

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Yes, it works now. Let's hope that it stays that way

I think it should. If it doesn't let me know, and I'll start looking for TIDs.

It did work for a while, but today is again broken. http://en.opensuse.org/ wait until cows come home. http://en.opensuse.org/index.php?title=openSUSE:Search_the_web&action=edit I guess it was opened beyond session timeout, and when I tried to cancel edit using Cancel link below edit box, it hung waiting for Godot. I went away from that page, came back, noticed that some other with index.php hang too (but did not take notes which one). Finally after some browsing I reload the page, without purging browser cache, and Cancel worked. Now it is working without problems, but http://en.opensuse.org/ is still hung somewhere. -- Regards, Rajko -- To unsubscribe, e-mail: opensuse-web+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse-web+owner@opensuse.org

Christian Boltz

2 Jan 2 Jan

23:58

Hello, Am Dienstag, 13. Dezember 2011 schrieb Matthew Ehle:

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Christian Boltz 12/13/2011 10:58 AM Matthew, you probably already know that http://en.opensuse.org/ (without specifying a page) is totally broken - I can wait forever, but nothing happens.

I was aware that it used to be broken, but I thought I had it working.

It seems this is still not (permanently) fixed - the same problem happened again yesterday evening[1]. (See also Rajko's mail.)

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It's not the rewrite rules. It's one of the reverse proxies. It keeps locking up on that URL for some reason.

Can you double-check the reverse proxy again, please? Either it is still broken/misconfigured, or there is/was another reverse proxy with similar problems. And to make that mail more general: The situation is quite annoying - someone notices issues with the wiki (like this one), but you are our single contact (and SPOF). While you are doing a good job, you still need some sleep - which means it can take hours until you see a "HELP!!!!" mail. I'd guess there's always an admin in the datacenter who could restart the reverse proxy or do other quick fixes, but we don't know how to reach him/her. Can you give us a mail address of the datacenter that is checked 24/7 so we can get wiki issues fixed even in the middle of the night [2]? Regards, Christian Boltz [1] "evening" as in CET - in other words: about 21 hours ago (and Rajko's mail implies it was already broken 3 hours before that) [2] in the datacenter's timezone ;-) -- Hm, mich hat Frust in meiner Linuxanfangszeit doch eher beflügelt, ich hab mir gedacht, dem Schrotthaufen Code zeig ich mal, wer die Hosen anhat. Wobei, ich zappel wohl hier immer noch eher in einem Strampelanzug herum ;) [Thorsten von Plotho-Kettner in suse-linux] -- To unsubscribe, e-mail: opensuse-web+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse-web+owner@opensuse.org

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participants (3)

Christian Boltz
Matthew Ehle
Rajko M.