[opensuse] epson rx620 on suse 10.2
I have an Epson RX620 all-in-one, which works fine on my Suse 9.3 x86-64 system thanks to Johannes' help last year. I recently installed Suse 10.2 x86-64 and now it doesn't work :( PRINTER It seems to have recognized the printer - YaST and CUPS have an entry for it and say "Epson Stylus Photo RX620 - CUPS+Gutenprint v5.0.0 Simplified". But I can't print anything to it. If I try - e.g. using the test facilty in YaST - nothing happens at the printer (no flashing light). CUPS says it is "Printer State: processing, accepting jobs, published." but also says " stylusphotorx620 (Default Printer) "Printer not connected; will retry in 30 seconds...". I've tried stopping and restarting the printer with no effect. Where should I be looking? I didn't see any exceptions when Suse was installing. Do I still need to install some proprietary software? I've searched the archive of this list and the opensuse wiki but didn't manage to find instructions yet. The cups error log that I see when I try to print a test page in yast is at the bottom of this message. SCANNER sane says "no devices available". Again, I haven't found the right documentation. I found the page http://en.opensuse.org/Epson but it doesn't seem to say much and is wrong if I believe the description of the iscan package in YaST. Suse 10.2 has installed iscan-firmware but not iscan or iscan-free. I don't understand what it should be installing. Thanks and regards, Dave Howorth I [20/Jun/2007:23:04:14 +0100] Saving job cache file "/var/cache/cups/job.cache"... I [20/Jun/2007:23:04:14 +0100] Listening to 127.0.0.1:631 (IPv4) I [20/Jun/2007:23:04:14 +0100] Listening to ::1:631 (IPv6) I [20/Jun/2007:23:04:14 +0100] Listening to /var/run/cups/cups.sock (Domain) I [20/Jun/2007:23:04:14 +0100] Loaded configuration file "/etc/cups/cupsd.conf" I [20/Jun/2007:23:04:14 +0100] Using default TempDir of /var/spool/cups/tmp... I [20/Jun/2007:23:04:14 +0100] Cleaning out old temporary files in "/var/spool/cups/tmp"... I [20/Jun/2007:23:04:14 +0100] Configured for up to 100 clients. I [20/Jun/2007:23:04:14 +0100] Allowing up to 100 client connections per host. I [20/Jun/2007:23:04:14 +0100] Using policy "default" as the default! I [20/Jun/2007:23:04:14 +0100] Full reload is required. I [20/Jun/2007:23:04:14 +0100] Loaded MIME database from '/etc/cups': 36 types, 40 filters... I [20/Jun/2007:23:04:14 +0100] Loading job cache file "/var/cache/cups/job.cache"... I [20/Jun/2007:23:04:14 +0100] Full reload complete. I [20/Jun/2007:23:04:14 +0100] Listening to 127.0.0.1:631 on fd 0... E [20/Jun/2007:23:04:14 +0100] Unable to open listen socket for address ::1:631 - Address family not supported by protocol. I [20/Jun/2007:23:04:14 +0100] Listening to /var/run/cups/cups.sock on fd 2... I [20/Jun/2007:23:04:14 +0100] Started filter /usr/lib64/cups/filter/pstops (PID 26145) for job 2. I [20/Jun/2007:23:04:14 +0100] Started filter /usr/lib64/cups/filter/pstoraster (PID 26146) for job 2. I [20/Jun/2007:23:04:14 +0100] Started filter /usr/lib64/cups/filter/rastertogutenprint.5.0 (PID 26147) for job 2. I [20/Jun/2007:23:04:14 +0100] Started backend /usr/lib64/cups/backend/usb (PID 26148) for job 2. E [20/Jun/2007:23:04:14 +0100] CUPS-Add-Modify-Printer: Unauthorized I [20/Jun/2007:23:04:14 +0100] Setting y2test device-uri to "usb://EPSON/Stylus%20Photo%20RX620" (was "file:/dev/null".) I [20/Jun/2007:23:04:14 +0100] Setting y2test printer-is-accepting-jobs to 1 (was 0.) I [20/Jun/2007:23:04:14 +0100] Setting y2test printer-is-shared to 1 (was 1.) I [20/Jun/2007:23:04:14 +0100] Setting y2test printer-state to 3 (was 5.) I [20/Jun/2007:23:04:14 +0100] Saving printers.conf... I [20/Jun/2007:23:04:14 +0100] New printer "y2test" added by "root". I [20/Jun/2007:23:04:15 +0100] Adding start banner page "none" to job 6. I [20/Jun/2007:23:04:15 +0100] Adding end banner page "none" to job 6. I [20/Jun/2007:23:04:15 +0100] Job 6 queued on "y2test" by "root". I [20/Jun/2007:23:04:15 +0100] Started filter /usr/lib64/cups/filter/pstops (PID 26161) for job 6. I [20/Jun/2007:23:04:15 +0100] Started filter /usr/lib64/cups/filter/pstoraster (PID 26162) for job 6. I [20/Jun/2007:23:04:15 +0100] Started filter /usr/lib64/cups/filter/rastertogutenprint.5.0 (PID 26163) for job 6. I [20/Jun/2007:23:04:15 +0100] Started backend /usr/lib64/cups/backend/usb (PID 26164) for job 6. W [20/Jun/2007:23:04:15 +0100] [Job 6] This document does not conform to the Adobe Document Structuring Conventions and may not print correctly! -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On Thu 21 June 2007 20:17, Dave Howorth wrote:
I have an Epson RX620 all-in-one, which works fine on my Suse 9.3 x86-64
I always get these Dirivers from Epson's Linux support site. http://www.avasys.jp/english/linux_e/dl_spc.html All mine worked so far :-) Al -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
LLLActive@GMX.Net wrote:
On Thu 21 June 2007 20:17, Dave Howorth wrote:
I have an Epson RX620 all-in-one, which works fine on my Suse 9.3 x86-64
I always get these Dirivers from Epson's Linux support site.
http://www.avasys.jp/english/linux_e/dl_spc.html
All mine worked so far
Yeah, that's what I've had to do in the past and after some messing around, it works. But AFAIK, Suse 10.2 should be able to recognize and configure the device without having to mess around with software from the Epson-site-that-Epson-won't-have-anything-to-do-with (a.k.a. avasys). So I'll perservere with Johannes' help and hopefully get it working. If not, I may need to go to avasys after all :( Cheers, Dave -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On Fri 22 June 2007 12:04, Dave Howorth wrote:
LLLActive@GMX.Net wrote:
On Thu 21 June 2007 20:17, Dave Howorth wrote:
I have an Epson RX620 all-in-one, which works fine on my Suse 9.3 x86-64
I always get these Dirivers from Epson's Linux support site.
http://www.avasys.jp/english/linux_e/dl_spc.html
All mine worked so far
Yeah, that's what I've had to do in the past and after some messing around, it works. But AFAIK, Suse 10.2 should be able to recognize and configure the device without having to mess around with software from the Epson-site-that-Epson-won't-have-anything-to-do-with (a.k.a. avasys).
who cares, they work ...
So I'll perservere with Johannes' help and hopefully get it working. If not, I may need to go to avasys after all :(
Cheers, Dave
Sure OpenSUSE 10.2 did see my Epson AcuLaser C1100 and the new Epson Perfection V100 Photo because they are USB, but the installation of the two RPM's is easy. It delivers the *.ppd files needed., and a normal YaST installation over Hardware - Printer works by selecting the *.PPD after the RPM's are installed. I even print to it over a network. The most difficult was CUPS workstations communicating to a CUPS Server where the printer was installed on. As a Samba-SMB printer all OpnSUSE workstations and XP's can print to it with SMB, but CUPS causes the most problems, as far as I experienced. :-) Al -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
Hello, On Jun 22 13:21 LLLActive@GMX.Net wrote (shortened):
On Fri 22 June 2007 12:04, Dave Howorth wrote:
LLLActive@GMX.Net wrote:
I always get these Dirivers from Epson's Linux support site. http://www.avasys.jp/english/linux_e/dl_spc.html All mine worked so far
Yeah, that's what I've had to do in the past and after some messing around, it works. But AFAIK, Suse 10.2 should be able to recognize and configure the device without having to mess around with software from the Epson-site-that-Epson-won't-have-anything-to-do-with (a.k.a. avasys).
who cares, they work ...
Guess what! The iscan-free package is built from the Epson Avasys sources. The iscan package is also from Epson Avasys and iscan-proprietary-drivers are their proprietary modules and iscan-firmware package are their firmware files. See "rpm -qi iscan-free" and also for the other iscan packages. Kind Regards Johannes Meixner -- SUSE LINUX Products GmbH, Maxfeldstrasse 5, 90409 Nuernberg, Germany AG Nuernberg, HRB 16746, GF: Markus Rex -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
Johannes Meixner wrote:
Guess what! The iscan-free package is built from the Epson Avasys sources. The iscan package is also from Epson Avasys and iscan-proprietary-drivers are their proprietary modules and iscan-firmware package are their firmware files.
Exactly! and these packages benefit from your loving care :) So hopefully I don't need to spend anywhere near as much time with them. Cheers, Dave -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On Friday June 22 2007 8:07:26 am Dave Howorth wrote:
Johannes Meixner wrote:
Guess what! The iscan-free package is built from the Epson Avasys sources. The iscan package is also from Epson Avasys and iscan-proprietary-drivers are their proprietary modules and iscan-firmware package are their firmware files.
Exactly! and these packages benefit from your loving care :) So hopefully I don't need to spend anywhere near as much time with them.
Cheers, Dave
I want to thank Johannes for this also. Just had a chance to use my Epson Perfection 3170 Photo scanner for the first time under openSUSE 10.2 and it was brain-dead simple to configure and use - finally! In the past we had to jump through fewer and fewer hoops from 9.3 on to get it running. Now it is finally integrated into YaST's scanner routine using the proprietary iscan stuff from Epson because Epson has seen the light. Thank you Johannes and everyone there at SUSE who has and is continuing to work on this. Absolutely brililant! -- Stan -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
Hello, On Jun 21 19:17 Dave Howorth wrote (shortened):
I have an Epson RX620 all-in-one, which works fine on my Suse 9.3 x86-64 system thanks to Johannes' help last year. I recently installed Suse 10.2 x86-64 and now it doesn't work :(
Did you install openSUSE 10.2 anew from scratch or did you update your existing Suse Linux 9.3 system?
PRINTER
It seems to have recognized the printer - YaST and CUPS have an entry for it and say "Epson Stylus Photo RX620 - CUPS+Gutenprint v5.0.0 Simplified". But I can't print anything to it. If I try - e.g. using the test facilty in YaST - nothing happens at the printer (no flashing light). CUPS says it is "Printer State: processing, accepting jobs, published." but also says " stylusphotorx620 (Default Printer) "Printer not connected; will retry in 30 seconds...". I've tried stopping and restarting the printer with no effect.
What exactly did you do to "stopping and restarting the printer"? Did you use "cupsenable" to restart the printer? What does "lpstat -p stylusphotorx620" show? The "not connected" message indicates that the low-level communication via USB with the printer doesn't work reliable or doesn't work at all, see http://en.opensuse.org/SDB:CUPS_in_a_Nutshell "The Backends" What does "lpinfo -v" show? Is your printer listed by "lsusb"? See http://en.opensuse.org/SDB:CUPS_in_a_Nutshell "If problems are encountered" how to get debugging information from the cupsd.
SCANNER
sane says "no devices available". Again, I haven't found the right documentation. I found the page http://en.opensuse.org/Epson but it doesn't seem to say much and is wrong if I believe the description of the iscan package in YaST. Suse 10.2 has installed iscan-firmware but not iscan or iscan-free. I don't understand what it should be installing.
According to the driver description files all you need is the iscan-free package, the RX620 doesn't need firmware. In the YaST scanner config, it is listed as Epson Stylus Photo RX620: Driver epkowa (package iscan-free)... so that the YaST scanner config should install the iscan-free package, activate the epkowa line in /etc/sane.d/dll.conf and then it should work. If not, see http://en.opensuse.org/SDB:Configuring_Scanners_from_SUSE_LINUX_9.2 "USB Cable Connection and Additional USB Hubs" and "Trouble-Shooting (Debugging)"
I [20/Jun/2007:23:04:14 +0100] Setting y2test device-uri to "usb://EPSON/Stylus%20Photo%20RX620" (was "file:/dev/null".) ... I [20/Jun/2007:23:04:15 +0100] Started filter /usr/lib64/cups/filter/pstops (PID 26161) for job 6. I [20/Jun/2007:23:04:15 +0100] Started filter /usr/lib64/cups/filter/pstoraster (PID 26162) for job 6. I [20/Jun/2007:23:04:15 +0100] Started filter /usr/lib64/cups/filter/rastertogutenprint.5.0 (PID 26163) for job 6. I [20/Jun/2007:23:04:15 +0100] Started backend /usr/lib64/cups/backend/usb (PID 26164) for job 6.
There are no error messages of interest in this log (it looks o.k.). Only with the CUPS debug messages (see above) there is a chance to find out what there is really going on. Kind Regards Johannes Meixner -- SUSE LINUX Products GmbH, Maxfeldstrasse 5, 90409 Nuernberg, Germany AG Nuernberg, HRB 16746, GF: Markus Rex -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
Johannes Meixner wrote:
Hello,
On Jun 21 19:17 Dave Howorth wrote (shortened):
I have an Epson RX620 all-in-one, which works fine on my Suse 9.3 x86-64 system thanks to Johannes' help last year. I recently installed Suse 10.2 x86-64 and now it doesn't work :(
Did you install openSUSE 10.2 anew from scratch or did you update your existing Suse Linux 9.3 system?
I did a fresh install of 10.2. I've reused my home directory but all system directories are clean filesystems. And the printer was switched on whilst I installed.
PRINTER
It seems to have recognized the printer - YaST and CUPS have an entry for it and say "Epson Stylus Photo RX620 - CUPS+Gutenprint v5.0.0 Simplified". But I can't print anything to it. If I try - e.g. using the test facilty in YaST - nothing happens at the printer (no flashing light). CUPS says it is "Printer State: processing, accepting jobs, published." but also says " stylusphotorx620 (Default Printer) "Printer not connected; will retry in 30 seconds...". I've tried stopping and restarting the printer with no effect.
What exactly did you do to "stopping and restarting the printer"?
I used the CUPS web admin system.
Did you use "cupsenable" to restart the printer? What does "lpstat -p stylusphotorx620" show?
I'm not at home now. I'll get specific answers this evening.
The "not connected" message indicates that the low-level communication via USB with the printer doesn't work reliable or doesn't work at all, see http://en.opensuse.org/SDB:CUPS_in_a_Nutshell "The Backends" What does "lpinfo -v" show? Is your printer listed by "lsusb"?
lsusb does not show the printer, but does show other USB devices, which are working. If the USB link to the printer isn't working, why don't YaST tests pick it up and tell me? Why do they even bother to try to send a test page?
See http://en.opensuse.org/SDB:CUPS_in_a_Nutshell "If problems are encountered" how to get debugging information from the cupsd.
I'll check your specific questions this evening and hopefully using the results and the URLs you gave, I'll be able to diagnose it.
SCANNER
sane says "no devices available". Again, I haven't found the right documentation. I found the page http://en.opensuse.org/Epson but it doesn't seem to say much and is wrong if I believe the description of the iscan package in YaST. Suse 10.2 has installed iscan-firmware but not iscan or iscan-free. I don't understand what it should be installing.
According to the driver description files all you need is the iscan-free package, the RX620 doesn't need firmware.
That was my reading too. So why has it installed iscan-firmware? It clearly recognized an Epson RX620 because it configured the printer. In which case, why didn't it install iscan or iscan-free?
In the YaST scanner config, it is listed as Epson Stylus Photo RX620: Driver epkowa (package iscan-free)... so that the YaST scanner config should install the iscan-free package, activate the epkowa line in /etc/sane.d/dll.conf and then it should work.
OK, I'll try this.
If not, see http://en.opensuse.org/SDB:Configuring_Scanners_from_SUSE_LINUX_9.2 "USB Cable Connection and Additional USB Hubs" and "Trouble-Shooting (Debugging)"
And I'll probably try this :) :(
I [20/Jun/2007:23:04:14 +0100] Setting y2test device-uri to "usb://EPSON/Stylus%20Photo%20RX620" (was "file:/dev/null".) ... There are no error messages of interest in this log (it looks o.k.). Only with the CUPS debug messages (see above) there is a chance to find out what there is really going on.
Thanks for the confirmation. I'll run the other checks tonight. Thanks for your help, Johannes. Cheers, Dave -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
Hello, On Jun 22 11:00 Dave Howorth wrote (shortened):
lsusb does not show the printer
As long as "lsusb" does not show your USB printer, there is no communication possible to it via USB. Therefore it looks as if the problem is a low-level USB problem. See what "dmesg | grep -i usb" results. Perhaps there are kernel error messages regarding USB? Perhaps it was recognized first (e.g. directly after booting) but then for whatever reason it is no longer available via USB (e.g. communication may break when real amount of data is to to be sent via USB to this device). Sometimes it might help to unplug/re-plug it and/or to use another USB slot preferably one directly at the computer i.e. without additional USB hubs or whatever additional USB device (e.g. a USB keyboard) in between. And preferably use a short USB cable. Kind Regards Johannes Meixner -- SUSE LINUX Products GmbH, Maxfeldstrasse 5, 90409 Nuernberg, Germany AG Nuernberg, HRB 16746, GF: Markus Rex -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On Fri, 2007-06-22 at 09:20 +0200, Johannes Meixner wrote:
On Jun 21 19:17 Dave Howorth wrote (shortened):
I have an Epson RX620 all-in-one, which works fine on my Suse 9.3 x86-64 system thanks to Johannes' help last year. I recently installed Suse 10.2 x86-64 and now it doesn't work :(
PRINTER
The "not connected" message indicates that the low-level communication via USB with the printer doesn't work reliable or doesn't work at all,
Doh! Self-inflicted injury. At some point I pulled out the cable and plugged back the wrong one :( As soon as I plugged in the correct one, it printed the queued jobs. Sorry to have wasted your time.
SCANNER
According to the driver description files all you need is the iscan-free package, the RX620 doesn't need firmware.
In the YaST scanner config, it is listed as Epson Stylus Photo RX620: Driver epkowa (package iscan-free)... so that the YaST scanner config should install the iscan-free package, activate the epkowa line in /etc/sane.d/dll.conf and then it should work.
I removed the hash from the start of the line "#epson". I hope that's what you meant - there's no epkowa line. Then I started YaST scanner and it found a PM-870 or somesuch and said it was using epson driver. I told it that I really had a RX620 and it installed that with epkowa driver. I deleted the PM-870. When I said next, it installed iscan-free as we expected and the scanner now works. Thanks for your patience, Dave -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
On 6/21/07, Dave Howorth
I have an Epson RX620 all-in-one, which works fine on my Suse 9.3 x86-64 system thanks to Johannes' help last year. I recently installed Suse 10.2 x86-64 and now it doesn't work :(
PRINTER
It seems to have recognized the printer - YaST and CUPS have an entry for it and say "Epson Stylus Photo RX620 - CUPS+Gutenprint v5.0.0 Simplified". But I can't print anything to it. If I try - e.g. using the test facilty in YaST - nothing happens at the printer (no flashing light). CUPS says it is "Printer State: processing, accepting jobs, published." but also says " stylusphotorx620 (Default Printer) "Printer not connected; will retry in 30 seconds...". I've tried stopping and restarting the printer with no effect.
I had a similar problem with my C84. I could use the parallel port for the older computer, but he USB quit working with the laptop. Powering the printer on/off from the control panel did not clear it. I had to actually unplug the printer and plug it back in to reset the USB. Since you can't talk to it on the USB port, you might be having a similar problem. Barry -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org
participants (6)
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Barry Premeaux
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Dave Howorth
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Dave Howorth
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Johannes Meixner
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LLLActive@GMX.Net
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S Glasoe