Hello, today i again hit problem which is known for long time. If someone report bug which is too - much complicated / no one is able to fix it / package maintainer is overloaded - bug assignee close this bug as WONTFIX and ask reporter to move bug in upstream facility (another bugzilla for example). I understand this (as i was overloaded package maintainer also) but i also thing it is packager responsibility to report bug to upstream and track them here. As I know many others are also not sure about it I am asking here. So what is standard procedure? Not sure what the procedure is, but what I try to do is determine if the bug is present only in SuSE or generally, and if generally, then I try to report it upstream. If SUSE specific, then to SUSE bugzilla. If I cannot get enough info to determine that, then I may decide I do not know enough to file a bug report for the issue, or I may as a catch all default try the SUSE bugzilla. If by finding the fix or similar reports for other distros on a bug, then I will only file upstream. A standard

On 09/11/2007 02:28 PM, Pavel Nemec wrote: procedure would be good to know, if there is one, or if not, it would be helpful to arrive at the most efficient procedure possible. -- Joe Morris Registered Linux user 231871 running openSUSE 10.2 x86_64 -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org

On Tue, 2007-09-11 at 07:57 -0400, JP Rosevear wrote:

On Tue, 2007-09-11 at 08:28 +0200, Pavel Nemec wrote:

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Hello, today i again hit problem which is known for long time. If someone report bug which is too - much complicated / no one is able to fix it / package maintainer is overloaded - bug assignee close this bug as WONTFIX and ask reporter to move bug in upstream facility (another bugzilla for example). I understand this (as i was overloaded package maintainer also) but i also thing it is packager responsibility to report bug to upstream and track them here. As I know many others are also not sure about it I am asking here. So what is standard procedure?

The procedure we're using in the GNOME and OO groups is to use the keyword should_go_upstream and later one of us or a QA person will move the bug upstream (if its not there already) and mark the bug RESOLVED/LATER. Periodically we'll query to see if the upstream bug status has changed. Not really clear if this is scalable or not yet.

Wont it be better to have a common email list (with the QAs part of it) to be created for CCing such bugs so that when the change happens it is notified and the respective QA updates it. -Srini.

-JP -- JP Rosevear Novell, Inc.

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