Handspring Visor Prism and 7.3 refuses to work
I've got SuSE 7.3 installed on a Thinkpad T21. I have the Ultracam and my Visor Prism on the USB. Everything works on it's own. I patched the modules to get the Ultracam to work, but changed no other settings from the stock kernel. I've gone through the Visor Linux Howto, and the system will not work. All the modules load fine. I can try a manual backup using coldsync or pilot-xfer, and both start, but do not complete. Jpilot starts a backup, but does not complete it, although it lists several databases as complete before it gives up. The Visor always ends up presenting the dialog that says "The connection between your handheld computer and the desktop was lost. Some of your data was NOT backed up. Please check your setup and try again.". Jpilot never shows any of my schedule or Address book information. It just never makes it that far. Since I've gone through the Howto, and everything mentioned checks out, I'm not sure what to look for next. The system continues to work without problem in Windows 2000. Any thoughts? Has anyone gotten this working? Thanks, Bret
On Wed, Jun 12, 2002 at 09:44:33AM +1200, Bret Waldow wrote:
I've got SuSE 7.3 installed on a Thinkpad T21. I have the Ultracam and my Visor Prism on the USB. Everything works on it's own.
I patched the modules to get the Ultracam to work, but changed no other settings from the stock kernel.
I've gone through the Visor Linux Howto, and the system will not work. All the modules load fine.
I can try a manual backup using coldsync or pilot-xfer, and both start, but do not complete. Jpilot starts a backup, but does not complete it, although it lists several databases as complete before it gives up.
The Visor always ends up presenting the dialog that says "The connection between your handheld computer and the desktop was lost. Some of your data was NOT backed up. Please check your setup and try again.". Jpilot never shows any of my schedule or Address book information. It just never makes it that far.
Try slowing down your sync speed to something like 19200, then if it works, try increasing it in steps until you find out where it breaks. Maybe slowing it down will help. Best Regards, Keith -- LPIC-2, MCSE, N+ Linux soldat -- 8.0 SuSE panzer division Got spam? Get spastic http://spastic.sourceforge.net
No, I'm afraid slowing the connection speed does not help. It won't synch with jpilot, coldsync, or pilot-xfer. Watching /var/log/messages shows the module (visor.c) linking up with ttyUSB0 and ttyUSB1, but nothing else, until the module lets go of them. The devices exist (ttyUSB0 - ttyUSB3), permissions are 777. The modules install ok (visor, usbserial). I don't know where to go from here. How can I figure out what's stopping my Visor from syncing? I've done an experimental install of Redhat 7.3, and it syncs there, and in Windows 2000 on the same machine. Bret Keith Winston wrote:
On Wed, Jun 12, 2002 at 09:44:33AM +1200, Bret Waldow wrote:
I've got SuSE 7.3 installed on a Thinkpad T21. I have the Ultracam and my Visor Prism on the USB. Everything works on it's own.
I patched the modules to get the Ultracam to work, but changed no other settings from the stock kernel.
I've gone through the Visor Linux Howto, and the system will not work. All the modules load fine.
I can try a manual backup using coldsync or pilot-xfer, and both start, but do not complete. Jpilot starts a backup, but does not complete it, although it lists several databases as complete before it gives up.
The Visor always ends up presenting the dialog that says "The connection between your handheld computer and the desktop was lost. Some of your data was NOT backed up. Please check your setup and try again.". Jpilot never shows any of my schedule or Address book information. It just never makes it that far.
Try slowing down your sync speed to something like 19200, then if it works, try increasing it in steps until you find out where it breaks. Maybe slowing it down will help.
Best Regards, Keith
On Thu, Jun 13, 2002 at 04:35:11PM -0700, Bret Comstock Waldow wrote:
No, I'm afraid slowing the connection speed does not help. It won't synch with jpilot, coldsync, or pilot-xfer.
Watching /var/log/messages shows the module (visor.c) linking up with ttyUSB0 and ttyUSB1, but nothing else, until the module lets go of them.
The devices exist (ttyUSB0 - ttyUSB3), permissions are 777. The modules install ok (visor, usbserial). I don't know where to go from here.
How can I figure out what's stopping my Visor from syncing?
I've done an experimental install of Redhat 7.3, and it syncs there, and in Windows 2000 on the same machine.
Strange that it works in RH and not SuSE. I can only list the details of how I had it working. Maybe you can try to set it up the same way to see if it works. I had set my ttyUSB* devices at permissions at 666 instead of 777 but I can't think of a reason why having them marked x would affect syncing. I created a symlink called /dev/pilot pointing to /dev/ttyUSB1: ln -s /dev/ttyUSB1 pilot I used /dev/pilot in the Jpilot / Preferences / Settings tab / Serial Port. I had the speed set to 115200. The pilot-link version was 0.9.3 and the JPilot version was 0.99. If I remember correctly, I had to manually load the visor module, which autoloaded the usb-serial module: modprobe visor This was in my notes, but I don't remember where I got it: Hotsync through J-Pilot may complain if you have one of these situations: - a lot of completed to dos on the Palm - duplicate entries in the date book on the Palm You can fix this by purging completed to dos and removing any duplicate entries in the date book. One other thing to try, you may want to wipe out any data files JPilot may have created and try to sync from a clean slate. About 4 months ago, I downgraded from a visor to a Palm V so now I am syncing from the serial port. There was nothing wrong with the visor, but I didn't need the color and wanted a slightly smaller device. Best Regards, Keith -- LPIC-2, MCSE, N+ Linux soldat -- 8.0 SuSE panzer division Got spam? Get spastic http://spastic.sourceforge.net
participants (3)
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Bret Comstock Waldow -
Bret Waldow
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Keith Winston