Major Network & USB Problems after ugrading from 8.1 to 9.2
I just finished upgrading my system to 9.2. I was able to go to the web, do online update, and download and install all of the patches. But now I have major problems, as follows -- *) I can no longer get to the network. When I go into DNS and Host Name, the box where I normally check "Update name servers and search list via DHCP" is grayed out. I don't know how I was able to get to the web to do Online Update and now, all of a sudden, nothing! *) Unless I boot from the installation CD and select "Boot Current System", I have no keyboard or mouse usage. I have a USB keyboard and mouse. I had no problems with this in 8.1. Any help greatly appreciated. Greg Wallace
Greg Wallace wrote:
I just finished upgrading my system to 9.2. I was able to go to the web, do online update, and download and install all of the patches. But now I have major problems, as follows --
*) I can no longer get to the network. When I go into DNS and Host Name, the box where I normally check "Update name servers and search list via DHCP" is grayed out. I don't know how I was able to get to the web to do Online Update and now, all of a sudden, nothing!
*) Unless I boot from the installation CD and select "Boot Current System", I have no keyboard or mouse usage. I have a USB keyboard and mouse. I had no problems with this in 8.1.
Any help greatly appreciated.
I've got one idea: please mention that psychics or telepaths are preferred. (^-^) Honestly, you don't even mention what hardware you use or what steps you took to solve the problem or even, what dmesg|/var/log/messages tells you about the boot progress. If you can't get the network running, have you checked that your network card is recognized correctly? Sandy (unfortunately not a psychic)
On Monday, September 05, 2005 @ 2:39 AM, Sandy Drobic wrote:
Greg Wallace wrote:
I just finished upgrading my system to 9.2. I was able to go to the web, do online update, and download and install all of the patches. But now I have major problems, as follows --
*) I can no longer get to the network. When I go into DNS and Host Name, the box where I normally check "Update name servers and search list via DHCP" is grayed out. I don't know how I was able to get to the web to do Online Update and now, all of a sudden, nothing!
*) Unless I boot from the installation CD and select "Boot Current System", I have no keyboard or mouse usage. I have a USB keyboard and mouse. I had no problems with this in 8.1.
Any help greatly appreciated.
I've got one idea: please mention that psychics or telepaths are preferred. (^-^)
Honestly, you don't even mention what hardware you use or what steps you took to solve the problem or even, what dmesg|/var/log/messages tells you about the boot progress. If you can't get the network running, have you checked that your network card is recognized correctly?
Sandy (unfortunately not a psychic)
Sorry. Here's some detail. I'm running a Dell Optiplex. Under YaST -- Network Dell 82546EM Gigabit Ethernet Controller Configured with address 192.168.1.102 (linux.local) My Note: This looks right to me. There are errors in the log. Here's what I see -- modprobe: FATAL: Module e1000 not found eth-id-00:08:74:24:85:82 No Interface found failed setting up service network...........failed <notice> exit status of (network) is (7) I guess if it can't find a network module that could be PART of the problem. I have no idea why this could be happening. Thanks for responding. Any help, as always, greatly appreciated. Greg Wallace
Greg Wallace wrote:
On Monday, September 05, 2005 @ 2:39 AM, Sandy Drobic wrote:
Greg Wallace wrote:
I just finished upgrading my system to 9.2. I was able to go to the web,
do
online update, and download and install all of the patches. But now I
have
major problems, as follows --
*) I can no longer get to the network. When I go into DNS and Host
Name,
the box where I normally check "Update name servers and search list via DHCP" is grayed out. I don't know how I was able to get to the web to do Online Update and now, all of a sudden, nothing!
*) Unless I boot from the installation CD and select "Boot Current
System",
I have no keyboard or mouse usage. I have a USB keyboard and mouse. I
had
no problems with this in 8.1.
Any help greatly appreciated.
I've got one idea: please mention that psychics or telepaths are preferred. (^-^)
Honestly, you don't even mention what hardware you use or what steps you took to solve the problem or even, what dmesg|/var/log/messages tells you about the boot progress. If you can't get the network running, have you checked that your network card is recognized correctly?
Sandy (unfortunately not a psychic)
Sorry. Here's some detail. I'm running a Dell Optiplex. Under YaST --
Network Dell 82546EM Gigabit Ethernet Controller Configured with address 192.168.1.102 (linux.local) My Note: This looks right to me.
There are errors in the log. Here's what I see --
modprobe: FATAL: Module e1000 not found eth-id-00:08:74:24:85:82 No Interface found failed setting up service network...........failed <notice> exit status of (network) is (7)
I guess if it can't find a network module that could be PART of the problem. I have no idea why this could be happening.
You'd say it can't find the driver. You first could try to reinstall the card under Yast. Maybe the driver got updated or been put somewhere else in the new release. Is it native linux or ndiswrapped? The usb thing has been discussed on this list. Can you hook up an ordinary keyboard to the box? If you can you could lsusb to see if any usb device is being seen. One possibility is a faulty line in /etc/fstab like usbdevfs /proc/bus/usb usbdevfs noauto 0 0 that should be something like usbfs /proc/bus/usb usbfs defaults 0 0 But there could be other things. Check the system for configuration files that didn't get upgraded. (The upgrades typically end in conf.SuSE). This shows that the matching conf files haven't been touched by the upgrade (because at some point in time you changed them) and you are invited to inspect them yourself and decide what must happen. There is a list in /var somewhere of those config files. If all that does not help try to locate that old usb thread in the archive. Regards, -- Jos van Kan www.josvankan.tk
On Monday, September 05, 2005 @ 4:47 AM, Jos van Kan wrote: <snip>
You'd say it can't find the driver. You first could try to reinstall the card under Yast. Maybe the driver got updated or been put somewhere else in the new release. Is it native linux or ndiswrapped?
The usb thing has been discussed on this list. Can you hook up an ordinary keyboard to the box? If you can you could lsusb to see if any usb device is being seen.
One possibility is a faulty line in /etc/fstab like usbdevfs /proc/bus/usb usbdevfs noauto 0 0 that should be something like usbfs /proc/bus/usb usbfs defaults 0 0
But there could be other things. Check the system for configuration files that didn't get upgraded. (The upgrades typically end in conf.SuSE). This shows that the matching conf files haven't been touched by the upgrade (because at some point in time you changed them) and you are invited to inspect them yourself and decide what must happen. There is a list in /var somewhere of those config files.
If all that does not help try to locate that old usb thread in the archive.
Regards, -- Jos van Kan www.josvankan.tk
Never mind Jos. I got a wild hair and decided to just try upgrading to 9.3. Lo and behold, that solved all of my problems except 2 (which I quickly fixed) - 1) boot loader was messed up. I tweaked grub, reinstalled the boot loader, and solved that 2) I still couldn't user Oracle Apache, so I copied over a module I had saved off from 9.0 called libdb.so.2 into /lib and /usr/lib. Voila, Oracle Apache now works. I sort of hate to put things in these libraries but that's where they were in 9.0 and it does work. That's it. Right now, my system seems to be working fine - 1) The network is back 2) Samba is working again 3) Oracle Apache is working As far as 9.3 itself, I'm pretty darn impressed by what I've seen so fat. I know some people have had problems with it but looks great to me. Response time is awesome! Color on my screen seems improved. Best of all, I'm now current on my SusE installation (for a month or so, anyway). Sorry about your having to spend all of that effort sending me a response, but I hadn't thought about trying an upgrade until a while after I sent you that note. Thanks for your efforts. Greg Wallace
Greg Wallace wrote: (after going the hard way from 8.1 to 9.3, but finally decided to take that small step for mankind, but a big step for one man from 9.2 to 9.3 that finally solved all his problems)
Sorry about your having to spend all of that effort sending me a response, but I hadn't thought about trying an upgrade until a while after I sent you that note. Thanks for your efforts.
No problem, Greg. As long as the customer's happy, I'm happy. :-) Regards, -- Jos van Kan www.josvankan.tk
participants (3)
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Greg Wallace -
Jos van Kan -
Sandy Drobic