[opensuse] suspend doesn't work
Hi guys, Running opensuse Leap 42.1 with Plasma 5.6 on my new Dell XPS 13 9350. It has been running fine, but it has one small problem that just started recently. It won't suspend to ram. If I go to a console and as root type in systemctl suspend, it powers off immediately. Any idea on what is going on here? Besides that, no other funny behavior. I don't know what technical information to post here to make it easier to troubleshoot - let me know, I will post it. -- George Box: 42.1 | KDE Plasma 5 | AMD Phenom IIX4 | 64 | 32GB Laptop #1: 42.1 | KDE Plasma 5 | Core i7-4710HQ | 64 | 16GB Laptop #2: 42.1 | Gnome new | Core i5?? | 64 | 8GB -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA256 On 2016-04-27 20:37, tech@reachthetribes.org wrote:
Hi guys, Running opensuse Leap 42.1 with Plasma 5.6 on my new Dell XPS 13 9350. It has been running fine, but it has one small problem that just started recently. It won't suspend to ram. If I go to a console and as root type in systemctl suspend, it powers off immediately.
What do you do that it should suspend, that it doesn't? Close the lid? menu entry? - -- Cheers / Saludos, Carlos E. R. (from 13.1 x86_64 "Bottle" (Minas Tirith)) -----BEGIN PGP SIGNATURE----- Version: GnuPG v2.0.22 (GNU/Linux) iF4EAREIAAYFAlchF4wACgkQja8UbcUWM1yhnQD9EY+LDY3QQZs4Qrnrr9LmB3s+ CRq/U9w8/rZGMmJXesIBAJPnaloQFdUQ+dE0mYO5z9bap+pRR05BHTptrB4WwHm0 =7stV -----END PGP SIGNATURE----- -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA256 On 2016-04-27 21:57, John Andersen wrote:
On 04/27/2016 12:48 PM, Carlos E. R. wrote:
If I go to a
console and as root type in systemctl suspend, it powers off immediately.
Did you miss that part Carlos? Seems pretty clear to me.
Obviously it is not clear to me. Could you please explain? - -- Cheers / Saludos, Carlos E. R. (from 13.1 x86_64 "Bottle" (Minas Tirith)) -----BEGIN PGP SIGNATURE----- Version: GnuPG v2.0.22 (GNU/Linux) iF4EAREIAAYFAlchGx4ACgkQja8UbcUWM1zTuQD+M+N6GDBKnMmawp2Jags7m31r lQtWti/XGJd4cuicyOkA/0PhbHIi0+eYlE88wN315QWUZWW3ST3QpSPE+C49avAT =fFHa -----END PGP SIGNATURE----- -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On 04/27/2016 01:03 PM, Carlos E. R. wrote:
On 2016-04-27 21:57, John Andersen wrote:
On 04/27/2016 12:48 PM, Carlos E. R. wrote:
If I go to a
console and as root type in systemctl suspend, it powers off immediately.
Did you miss that part Carlos? Seems pretty clear to me.
Obviously it is not clear to me. Could you please explain?
Step 1) Log in as root in a console Step 2) type the command: systemctl suspend Step 3) press enter Step 4) Observer your machine quickly suspend to ram if working correctly OR abruptly power off is not working correctly. Check your power light on most machines. If it flashes it is suspended properly. Step 5) Tap Power on. Machine will resume exactly where it left off if working correctly OR machine will reboot if not working correctly. -- After all is said and done, more is said than done.
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA256 On 2016-04-27 22:20, John Andersen wrote:
On 04/27/2016 01:03 PM, Carlos E. R. wrote:
On 2016-04-27 21:57, John Andersen wrote:
Obviously it is not clear to me. Could you please explain?
Step 1) Log in as root in a console Step 2) type the command: systemctl suspend Step 3) press enter Step 4) Observer your machine quickly suspend to ram if working correctly OR abruptly power off is not working correctly.
Ah. I see, it powers off completely instead of suspending. Thank you. :-) Would it be hibernating instead, perhaps? In that case, on power on it would restore. I would test if hibernate works. Sometimes suspend doesn't, yet hibernate does. Package "suspend" (I don't know if it exists on Leap) contains some documentation: /usr/share/doc/packages/suspend/* What is the video hardware on that machine? And what drivers are used? - -- Cheers / Saludos, Carlos E. R. (from 13.1 x86_64 "Bottle" (Minas Tirith)) -----BEGIN PGP SIGNATURE----- Version: GnuPG v2.0.22 (GNU/Linux) iF4EAREIAAYFAlchIZ4ACgkQja8UbcUWM1yF9AD/VCUz2KEoq4nMBsOBHjcTWsaD v6SNWRT7nNKc6AsejKUA/i8aoQsebpaCFXryyPrOebpsKvyUpt3WsjqZ3Jt1jNtc =9KrF -----END PGP SIGNATURE----- -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On 04/27/2016 03:31 PM, Carlos E. R. wrote:
Ah. I see, it powers off completely instead of suspending. Thank you. :-)
Would it be hibernating instead, perhaps? In that case, on power on it would restore.
I would test if hibernate works. Sometimes suspend doesn't, yet hibernate does.
Package "suspend" (I don't know if it exists on Leap) contains some documentation:
/usr/share/doc/packages/suspend/*
What is the video hardware on that machine? And what drivers are used?
Here is my video card and driver information: # hwinfo --gfxcard 08: PCI 02.0: 0300 VGA compatible controller (VGA) [Created at pci.366] Unique ID: _Znp.cSQSVKWryH7 SysFS ID: /devices/pci0000:00/0000:00:02.0 SysFS BusID: 0000:00:02.0 Hardware Class: graphics card Device Name: "Onboard IGD" Model: "Intel Sky Lake Integrated Graphics" Vendor: pci 0x8086 "Intel Corporation" Device: pci 0x1916 "Sky Lake Integrated Graphics" SubVendor: pci 0x1028 "Dell" SubDevice: pci 0x0704 Revision: 0x07 Driver: "i915" Driver Modules: "drm" Memory Range: 0xdb000000-0xdbffffff (rw,non-prefetchable) Memory Range: 0x90000000-0x9fffffff (ro,non-prefetchable) I/O Ports: 0xf000-0xf03f (rw) IRQ: 125 (2420773 events) Module Alias: "pci:v00008086d00001916sv00001028sd00000704bc03sc00i00" Driver Info #0: Driver Status: i915 is active Driver Activation Cmd: "modprobe i915" Config Status: cfg=no, avail=yes, need=no, active=unknown Primary display adapter: #8 -- George Box: 42.1 | KDE Plasma 5 | AMD Phenom IIX4 | 64 | 32GB Laptop #1: 42.1 | KDE Plasma 5 | Core i7-4710HQ | 64 | 16GB Laptop #2: 42.1 | Gnome new | Core i5?? | 64 | 8GB -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On 04/27/2016 03:31 PM, Carlos E. R. wrote:
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA256
On 2016-04-27 22:20, John Andersen wrote:
On 04/27/2016 01:03 PM, Carlos E. R. wrote:
On 2016-04-27 21:57, John Andersen wrote: Obviously it is not clear to me. Could you please explain?
Step 1) Log in as root in a console Step 2) type the command: systemctl suspend Step 3) press enter Step 4) Observer your machine quickly suspend to ram if working correctly OR abruptly power off is not working correctly. Ah. I see, it powers off completely instead of suspending. Thank you. :-)
Would it be hibernating instead, perhaps? In that case, on power on it would restore.
I would test if hibernate works. Sometimes suspend doesn't, yet hibernate does.
Package "suspend" (I don't know if it exists on Leap) contains some documentation:
/usr/share/doc/packages/suspend/*
It looks like the problem fixed itself somehow. I don't know how. I had tested it several times, and did a normal reboot and tested it, and suspend just wasn't working. It would power off, not suspend, and I would have to push the power button and go through grub to come back on. But now, without explanation, it seems to work like it's supposed to. I will email again if the problem resurfaces. -- George Box: 42.1 | KDE Plasma 5 | AMD Phenom IIX4 | 64 | 32GB Laptop #1: 42.1 | KDE Plasma 5 | Core i7-4710HQ | 64 | 16GB Laptop #2: 42.1 | Gnome new | Core i5?? | 64 | 8GB -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On 04/27/2016 03:03 PM, Carlos E. R. wrote:
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA256
On 2016-04-27 21:57, John Andersen wrote:
On 04/27/2016 12:48 PM, Carlos E. R. wrote:
If I go to a
console and as root type in systemctl suspend, it powers off immediately. Did you miss that part Carlos? Seems pretty clear to me. Obviously it is not clear to me. Could you please explain?
- -- Yes, sorry. Normally I close the lid - that is how I figured out that it was the suspend function that wasn't working. I close the lid, and it should suspend, but it just turns off. So when I go to open the lid, I have to reboot. So to test it, I typed systemctl suspend, and the machine turned off.
-- George Box: 42.1 | KDE Plasma 5 | AMD Phenom IIX4 | 64 | 32GB Laptop #1: 42.1 | KDE Plasma 5 | Core i7-4710HQ | 64 | 16GB Laptop #2: 42.1 | Gnome new | Core i5?? | 64 | 8GB -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On 04/27/2016 12:48 PM, Carlos E. R. wrote:
On 2016-04-27 20:37, tech@reachthetribes.org wrote:
Hi guys, Running opensuse Leap 42.1 with Plasma 5.6 on my new Dell XPS 13 9350. It has been running fine, but it has one small problem that just started recently. It won't suspend to ram. If I go to a console and as root type in systemctl suspend, it powers off immediately.
What do you do that it should suspend, that it doesn't? Close the lid? menu entry?
systemctl suspend is very very fast. (so is lid close). Make sure you are not mistaking this for an instant shutdown. Also, as reported on prior threads a month, or so ago, remove the package pm-utils if it is installed. Its obsolete, unmaintained, and deprecated, yet systemd will try to use it if it is installed. See https://lists.opensuse.org/opensuse/2015-02/msg00244.html -- After all is said and done, more is said than done. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
participants (3)
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Carlos E. R. -
John Andersen -
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