[opensuse] Problem opening Firefox
Hi everyone; Tonight Firefox (9.0.1) under OS 12.1 won't open. A message is displayed that states "Your Firefox profile cannot be loaded. It may be missing or inaccessible:. Sure enough, .mozilla is missing in /home/tom. Don't remember doing anything with it but may be due to two windstorms within the last few days. This happens from panel icon, favorites icon, or cli. It's my understanding that if the profile is deleted a new one is created when firefox is run again. That doesn't happen here. It just keeps showing the error message and when OK is clicked the message box disappears but the program doesn't appear. Thought of restoring from the backup drive but that got fried during the storms when there was a large power surge. The computer was on a good surge protector (APC) but not the backup drive SIGH!) I also tried completely removing Firefox through Yast2 and then re-installing but the problem is still the same. Obviously I could use another web browser but I prefer to stay with FF for now. Any suggestions or thoughts on where to look? Thanks, Tom -- Tom Taylor - retired penguin openSUSE 11.4 x86_64 openSUSE 12.1 KDE 4.6.00, FF 4.0 KDE 4.7.2, FF 8.0 claws-mail 3.7.9 registered linux user 263467 linxt-At-comcast-DoT-net -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On 26/01/12 18:50, Thomas Taylor wrote:
Hi everyone; Tonight Firefox (9.0.1) under OS 12.1 won't open. A message is displayed that states "Your Firefox profile cannot be loaded. It may be missing or inaccessible:. Sure enough, .mozilla is missing in /home/tom. Don't remember doing anything with it but may be due to two windstorms within the last few days. This happens from panel icon, favorites icon, or cli.
It's my understanding that if the profile is deleted a new one is created when firefox is run again. That doesn't happen here. It just keeps showing the error message and when OK is clicked the message box disappears but the program doesn't appear. Thought of restoring from the backup drive but that got fried during the storms when there was a large power surge. The computer was on a good surge protector (APC) but not the backup drive SIGH!)
I also tried completely removing Firefox through Yast2 and then re-installing but the problem is still the same.
Obviously I could use another web browser but I prefer to stay with FF for now.
Any suggestions or thoughts on where to look?
Thanks, Tom
The power failure most probably corrupted the file system. The first thing to do is the make sure that the file system is OK: run e2fsck (assuming that you are using either ext2 or ext3 or ext 4) on the /dev/sdaX which has your system installed. Don't know how to run 'e2fsck'? Ask or look in the manual (/usr/share/doc /manual). You create a new profile from a command line in terminal/console with 'firefox -P'. BC -- But when you take arms from people, then you start to upset them, you show you do not trust them because you are frightened or cagey. Niccolo Machiavelli -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On 2012/01/26 19:07 (GMT+1100) Basil Chupin composed:
Thomas Taylor wrote:
Tonight Firefox (9.0.1) under OS 12.1 won't open. A message is displayed that states "Your Firefox profile cannot be loaded. It may be missing or inaccessible:. Sure enough, .mozilla is missing in /home/tom. Don't remember doing anything with it but may be due to two windstorms within the last few days. This happens from panel icon, favorites icon, or cli.
It's my understanding that if the profile is deleted a new one is created when firefox is run again. That doesn't happen here. It just keeps showing the error message and when OK is clicked the message box disappears but the program doesn't appear.
The thing to do in such cases is to start FF from a terminal to see what error messages appear when you try to start it.
Thought of restoring from the backup drive but that got fried during the storms when there was a large power surge. The computer was on a good surge protector (APC) but not the backup drive SIGH!)
I also tried completely removing Firefox through Yast2 and then re-installing but the problem is still the same.
Obviously I could use another web browser but I prefer to stay with FF for now.
Any suggestions or thoughts on where to look?
The power failure most probably corrupted the file system. The first thing to do is the make sure that the file system is OK: run e2fsck (assuming that you are using either ext2 or ext3 or ext 4) on the /dev/sdaX which has your system installed. Don't know how to run 'e2fsck'? Ask or look in the manual (/usr/share/doc /manual).
You create a new profile from a command line in terminal/console with 'firefox -P'.
Normally yes, but if ~/.mozilla is missing and ~ is not writable for some reason (including lack of freespace), it won't work. Normal behavior is if no profile can be found, and ~/.mozilla is writable, starting FF without any switches will automatically create a profile named "default" in ~/.mozilla/. Another thing to try if trouble continues is creating another user, logging in using it, and seeing if FF will run there. -- "The wise are known for their understanding, and pleasant words are persuasive." Proverbs 16:21 (New Living Translation) Team OS/2 ** Reg. Linux User #211409 ** a11y rocks! Felix Miata *** http://fm.no-ip.com/ -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On 26/01/12 19:25, Felix Miata wrote:
On 2012/01/26 19:07 (GMT+1100) Basil Chupin composed:
Thomas Taylor wrote:
Tonight Firefox (9.0.1) under OS 12.1 won't open. A message is displayed that states "Your Firefox profile cannot be loaded. It may be missing or inaccessible:. Sure enough, .mozilla is missing in /home/tom. Don't remember doing anything with it but may be due to two windstorms within the last few days. This happens from panel icon, favorites icon, or cli.
It's my understanding that if the profile is deleted a new one is created when firefox is run again. That doesn't happen here. It just keeps showing the error message and when OK is clicked the message box disappears but the program doesn't appear.
The thing to do in such cases is to start FF from a terminal to see what error messages appear when you try to start it.
Thought of restoring from the backup drive but that got fried during the storms when there was a large power surge. The computer was on a good surge protector (APC) but not the backup drive SIGH!)
I also tried completely removing Firefox through Yast2 and then re-installing but the problem is still the same.
Obviously I could use another web browser but I prefer to stay with FF for now.
Any suggestions or thoughts on where to look?
The power failure most probably corrupted the file system. The first thing to do is the make sure that the file system is OK: run e2fsck (assuming that you are using either ext2 or ext3 or ext 4) on the /dev/sdaX which has your system installed. Don't know how to run 'e2fsck'? Ask or look in the manual (/usr/share/doc /manual).
You create a new profile from a command line in terminal/console with 'firefox -P'.
Normally yes, but if ~/.mozilla is missing and ~ is not writable for some reason (including lack of freespace), it won't work. Normal behavior is if no profile can be found, and ~/.mozilla is writable, starting FF without any switches will automatically create a profile named "default" in ~/.mozilla/.
If your file system is corrupted naturally it is plausible that it will not find the mozilla sub-directory in /home. Ergo, do the e2fsck check first.
Another thing to try if trouble continues is creating another user, logging in using it, and seeing if FF will run there.
BC -- But when you take arms from people, then you start to upset them, you show you do not trust them because you are frightened or cagey. Niccolo Machiavelli -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On Thu, 26 Jan 2012 03:25:40 -0500
Felix Miata
On 2012/01/26 19:07 (GMT+1100) Basil Chupin composed:
Thomas Taylor wrote:
Tonight Firefox (9.0.1) under OS 12.1 won't open. A message is displayed that states "Your Firefox profile cannot be loaded. It may be missing or inaccessible:. Sure enough, .mozilla is missing in /home/tom. Don't remember doing anything with it but may be due to two windstorms within the last few days. This happens from panel icon, favorites icon, or cli.
It's my understanding that if the profile is deleted a new one is created when firefox is run again. That doesn't happen here. It just keeps showing the error message and when OK is clicked the message box disappears but the program doesn't appear.
The thing to do in such cases is to start FF from a terminal to see what error messages appear when you try to start it.
Hi Felix; As stated in the first paragraph, I had tried starting from cli but only got the popup error box and message.
Thought of restoring from the backup drive but that got fried during the storms when there was a large power surge. The computer was on a good surge protector (APC) but not the backup drive SIGH!)
I also tried completely removing Firefox through Yast2 and then re-installing but the problem is still the same.
Obviously I could use another web browser but I prefer to stay with FF for now.
Any suggestions or thoughts on where to look?
The power failure most probably corrupted the file system. The first thing to do is the make sure that the file system is OK: run e2fsck (assuming that you are using either ext2 or ext3 or ext 4) on the /dev/sdaX which has your system installed. Don't know how to run 'e2fsck'? Ask or look in the manual (/usr/share/doc /manual).
You create a new profile from a command line in terminal/console with 'firefox -P'.
Normally yes, but if ~/.mozilla is missing and ~ is not writable for some reason (including lack of freespace), it won't work. Normal behavior is if no profile can be found, and ~/.mozilla is writable, starting FF without any switches will automatically create a profile named "default" in ~/.mozilla/.
Another thing to try if trouble continues is creating another user, logging in using it, and seeing if FF will run there.
Yes, ~/.mozilla was missing and ~/ is writeable. Also, the partition it is on has over 10 GB of free space. I tried anoth user account and that worked so copied ~/.mozilla and changed its ownership (UID) but FF still popups up the message box with the error message. As I told Basil, I'm going to do a low level format on the drives and re-install both 11.4 and 12.1. Fortunately I had made a separate backup on DVDs of my "common data" partition so will only lose about a weeks worth of data. Thanks, Tom -- Tom Taylor - retired penguin openSUSE 11.4 x86_64 openSUSE 12.1 KDE 4.6.00, FF 4.0 KDE 4.7.2, FF 8.0 claws-mail 3.7.9 registered linux user 263467 linxt-At-comcast-DoT-net -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On Thu, 26 Jan 2012 19:07:34 +1100
Basil Chupin
On 26/01/12 18:50, Thomas Taylor wrote:
Hi everyone; Tonight Firefox (9.0.1) under OS 12.1 won't open. A message is displayed that states "Your Firefox profile cannot be loaded. It may be missing or inaccessible:. Sure enough, .mozilla is missing in /home/tom. Don't remember doing anything with it but may be due to two windstorms within the last few days. This happens from panel icon, favorites icon, or cli.
It's my understanding that if the profile is deleted a new one is created when firefox is run again. That doesn't happen here. It just keeps showing the error message and when OK is clicked the message box disappears but the program doesn't appear. Thought of restoring from the backup drive but that got fried during the storms when there was a large power surge. The computer was on a good surge protector (APC) but not the backup drive SIGH!)
I also tried completely removing Firefox through Yast2 and then re-installing but the problem is still the same.
Obviously I could use another web browser but I prefer to stay with FF for now.
Any suggestions or thoughts on where to look?
Thanks, Tom
The power failure most probably corrupted the file system. The first thing to do is the make sure that the file system is OK: run e2fsck (assuming that you are using either ext2 or ext3 or ext 4) on the /dev/sdaX which has your system installed. Don't know how to run 'e2fsck'? Ask or look in the manual (/usr/share/doc /manual).
You create a new profile from a command line in terminal/console with 'firefox -P'.
BC
Hi Basil; Booted into 11.4 and ran e2fsck -f on all partitions used by 12.1 and they all checked out okay. I also copied the ~/.mozilla from 11.4 to 12.1 but that didn't change anything. FF works fine in 11.4 with the profile I copied. FF 9.0.1 was running ever since the GM release. Think I'll go for a low level format on my drives and re-install both 11.4 and 12.1. Fortunately I had backed up my "data" partition a week before this happened so have most of my documents, pictures, music, mail, etc except those in the last week or so. Thanks, Tom -- Tom Taylor - retired penguin openSUSE 11.4 x86_64 openSUSE 12.1 KDE 4.6.00, FF 4.0 KDE 4.7.2, FF 8.0 claws-mail 3.7.9 registered linux user 263467 linxt-At-comcast-DoT-net -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
Thomas Taylor said the following on 01/26/2012 02:50 AM:
Hi everyone; Tonight Firefox (9.0.1) under OS 12.1 won't open.
Well I have a similar but different problem with FF 9.x that could be classed as "won't open", but has nothing to do with that error message or corrupt files. I usually have many (anywhere from 10 to 40) tabs open and FF set to restore the previous session when starting. But with 9.x this seem to take forever, as in "won't open". FF starts and I get the KDE border, the title bar and the minimise/maximise/close buttons on top right but the frame doesn't fill. I wait and wait and wait. This is on a full-screen window but a less than full screen makes no difference. I wait and wait, and if I flip to another virtual screen and back I think I have to start waiting from the beginning again. It seems to take anywhere from 8 minutes to 20 minutes - yes I've timed it - before the page renders. I don't think this has anything to do with network speeds. When a page is up and I try scrolling I get no response and wait and wait. I haven't timed this part of it, but it seems only a few minutes. If I try moving to another tab its wait, wait, wait all over again. In despair I tried rolling back and ended up with FF 4.0.1 - what happened to the inbetweens? - and that is responsive and fast on all operations. Yes, this is under KDE4.7 and 11.4 on a 32-bit machine. Can anyone advise why this dramatically anomalous behaviour with 9.0.1 occurs? -- Dear Lord: Please make my words sweet and tender, for tomorrow I may have to eat them. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On 2012/01/26 07:52 (GMT-0500) Anton Aylward composed:
I usually have many (anywhere from 10 to 40) tabs open and FF set to restore the previous session when starting. But with 9.x this seem to take forever, as in "won't open".
FF starts and I get the KDE border, the title bar and the minimise/maximise/close buttons on top right but the frame doesn't fill. I wait and wait and wait.
This is on a full-screen window but a less than full screen makes no difference.
I wait and wait, and if I flip to another virtual screen and back I think I have to start waiting from the beginning again. It seems to take anywhere from 8 minutes to 20 minutes - yes I've timed it - before the page renders. I don't think this has anything to do with network speeds. When a page is up and I try scrolling I get no response and wait and wait. I haven't timed this part of it, but it seems only a few minutes. If I try moving to another tab its wait, wait, wait all over again.
The only time I recall this happening to me (using KDE3 on 11.4), it turns out there was tab content from an inaccessible CIFS source. Once I solved the CIFS problem with umount -a -t cifs then remounting, 9.0.1 started normally.
In despair I tried rolling back and ended up with FF 4.0.1 - what happened to the inbetweens? - and that is responsive and fast on all operations.
I don't think old versions have ever stayed on the mirrors more than a matter of hours or a day or two. OTOH, you can always run old versions downloaded from mozilla.org mirrors. In fact, on most of my systems, the only FF versions I have installed from openSUSE repos are 3.6.x. 2.0.0.20 and current (9.0.1 as of last checked) I run from unpacked mozilla.org downloads.
Yes, this is under KDE4.7 and 11.4 on a 32-bit machine.
Can anyone advise why this dramatically anomalous behaviour with 9.0.1 occurs?
I'm guessing network error handling and/or caching got broken by a security fix. -- "The wise are known for their understanding, and pleasant words are persuasive." Proverbs 16:21 (New Living Translation) Team OS/2 ** Reg. Linux User #211409 ** a11y rocks! Felix Miata *** http://fm.no-ip.com/ -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
Felix Miata said the following on 01/26/2012 09:22 AM:
The only time I recall this happening to me (using KDE3 on 11.4), it turns out there was tab content from an inaccessible CIFS source. Once I solved the CIFS problem with umount -a -t cifs then remounting, 9.0.1 started normally.
That doesn't apply in this case, and if it were a problem with an inaccessible URL it would be a problem still when I regressed to FF4 -- A nation or civilization that continues to produce soft-minded men purchases its own spiritual death on an installment plan. --Martin Luther King, Jr. -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
On 2012/01/26 10:00 (GMT-0500) Anton Aylward composed:
if it were a problem with an inaccessible URL it would be a problem still when I regressed to FF4
No way an error handling bug could have surfaced in the 6 months between 4.0.1 & 9.0.1 releases? I think it very possible, especially considering the rapid release cycle evolving during that period. Maybe inaccessibility is not your problem, but it was definitely mine. -- "The wise are known for their understanding, and pleasant words are persuasive." Proverbs 16:21 (New Living Translation) Team OS/2 ** Reg. Linux User #211409 ** a11y rocks! Felix Miata *** http://fm.no-ip.com/ -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org
participants (4)
-
Anton Aylward -
Basil Chupin -
Felix Miata -
Thomas Taylor